Kibana - Senior Product Manager, Telemetry & Insights


Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at

We're looking to add a new node to the Elastic Product cluster as part of the Product Management team. At Elastic, we’re committed to providing the best user experience to our customers and open source community. One of the most important and visible portions of the Elastic Stack is our user interface, Kibana. Kibana empowers millions of users to answer hard questions, with large data sets, at scale. It is an integral part of the Elastic Stack that supports our Observability, Security and Enterprise Search solutions. To be successful in this role you will need to be a self-starter, detail-oriented, and have experience making data driven product decisions.   You will need to be able to balance technical problem solving with end user experience. 

If you are passionate about the end to end product experience and finding simple solutions to complex problems we would love to talk to you!

What You Will Be Doing:

You will work together with the Kibana Product Management team, engineering, customers and other internal stakeholders to position and grow adoption of Kibana and the Elastic Stack. You will be responsible for evolving and maturing our Telemetry platform to provide meaningful insights into how the Elastic Stack is being utilized, defining our long term product strategy and enabling teams to create measurable success criteria. In addition to building out our next generation data collection and analytics platform, you will also be expected to productize this data for the Elastic community - augmenting existing products and developing entirely new ones.

In addition you will:

  • Gather and communicate feedback from internal stakeholders to improve our tools for measuring the success and usage of Elastic features, services, products and solutions.

  • Work closely with our engineering and design teams to introduce new features, workflows and experiences to Kibana

  • Capture requirements from the field, customers and community to enhance end user experiences by leveraging our analytical capabilities and feeding insights directly back into our products

  • Work closely with our legal department on contract language, compliance and staying up to date with data security laws

  • Maintain and expand our data transparency initiatives to ensure Elastic is capturing data responsibly

  • Take a data driven and goal oriented approach towards Product Management and feature development

  • Work with support, product marketing, sales and downstream solutions to ensure our features and products are properly supported, promoted, and utilized by the community and internal stakeholder

  • Provide competitive insight into a variety of products and markets for both sales enablement and engineering awareness

What You Bring Along:

You are broadly knowledgeable about modern ingest pipelines, ETL processes, data visualization, application design concepts and the technologies behind them. You are curious about how and why our community and customers utilize and extend the capabilities of the Elastic Stack. You are comfortable enabling internal stakeholders and evangelizing best practices for how best to gain insights from Elastics telemetry data

In addition, you have:

  • Bachelor’s degree in a technical field (e.g. CS, CSE, EE) or meaningful work experience in a technical discipline (mandatory)

  • Comfort working in a very cross-functional role, with a highly distributed, global team

  • Excellent spoken and written business oriented and technical communication skills

  • Product management or development experience with modern front end user interfaces and backend services

  • Product management experience with telemetry, KPI’s and product usage data and the technical implementation behind them (mandatory)

  • Open source software and/or commercial open source companies experience (desired, but not required)

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving — we match up to 1% of your salary
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

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