Sr. Business Systems Analyst, Finance Systems


At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

As our business evolves, we are hiring a Sr. Business Systems Analyst (BSA) with a focus on supporting the software and processes utilized by our Finance organization. Reporting to the Finance Systems Manager within IT, this hire will play a key role planning, executing and leading Finance systems projects across all financial departments. You will partner with business leaders and domain experts across Finance to understand and interpret functional requirements, translate them into technical specifications, collaborate with our technical resources, and deliver solutions on existing platforms such as NetSuite, RevPro, and Concur.

What You Will Be Doing:

  • Identify areas of improvement to increase accuracy, completeness and/or consistency and implement solutions in process, policy, and overall operations of Finance processes.
  • Lead systems-related project execution in direct partnership with Finance
  • Work multi-functionally to document and analyze processes end to end
  • Advise the business on best practices to better optimize our enterprise tools
  • Partner with functional business owners to resolve systems related issues
  • Gather, document, and refine business requirements
  • Act as the Product Owner/Scrum Master during the Agile development process
  • Partner with the technical team to lead User Acceptance Testing for deployments
  • Develop customer communications, training, and job aids to assist in successful business transitions
  • Acts as the main point of contact for all new incoming business requests

What You Bring Along:

  • 3+ years of demonstrable experience in a business systems analyst role
  • Understanding of industry standard Finance processes spanning across the whole Finance organization
  • Extended experience using NetSuite and working directly with users of the software
  • Experience with RevPro, Concur, Avalara, and Stripe is preferred
  • Project management skills and the ability to operate in an Agile delivery framework
  • Understanding of systems analysis, including root cause analysis and other process modeling and systems design methodologies
  • Demonstrated experience in business analysis techniques such as gathering requirements, conducting interviews, modeling and creating use cases
  • Excellent written and verbal interpersonal skills
  • Ability to multi-task and perform effectively in a fast-paced environment
  • Able to think independently and consider cross-functional/downstream impacts
  • Ability to build and lead multi-functional relationships
  • High level of technical curiosity to learn and apply new technologies
  • BS or BA preferred. PMP, NetSuite, Salesforce or Agile Certifications are all highly desirable

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

The typical starting Total Cash Compensation range for new hires in this role is between $94,400 and $129,800, which consists of a Base Salary or a Base Salary plus a Target Commission, depending on the specific role. The Base Salary offered may vary depending on factors including skills and experience.

Additionally, this role is currently eligible to participate in Elastic’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within a holistic total rewards offering.

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

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