InfoSec Governance and Customer Trust Manager (R5088)

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At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

We’re always on the search for amazing people. People who have a real passion for what they do and are masters at their craft. We are looking for a leader in Governance and Customer Assurance to join our team in Information Security (InfoSec). The InfoSec team leads the strategy, policy, and programs for information security company-wide. Our responsibilities include risk management, implementing a comprehensive security program, driving compliance initiatives, recommending and implementing security controls, preventing and detecting security threats, and handling incident response. We do all of this in a globally distributed company, thinking differently about how we best achieve critical information security objectives.

  • Are you passionate about helping an organization maintain and communicate a strong security posture?
  • Do you want to be part of a modern InfoSec team that steps out of the shadows and embraces radical transparency?
  • Would you thrive in an InfoSec role that directly contributes to the growth and overall success of the company?

This could be your dream job, and we'd love to meet you!

What you will be doing:

  • Managing and maturing Elastic’s compliance certification program to deliver customer trust at scale
  • Striving for a modern compliance and audit experience, powered by data, automation and metrics
  • Building a governance approach that is creative, relevant, and aligned with how Elastic operates as an organization
  • Enabling the business by providing trusted security content and compliance artifacts via self-service channels, both internally and directly to customers

What you bring along:

  • Experience owning a compliance and certification program in a global, cloud native company, working with some or all of SOC2, ISO 27001, HIPAA, PCI and FedRAMP
  • A high degree of autonomy, combining the ability to prioritize and coordinate with a strong attention to detail.
  • A passion for partnering with fast paced engineering teams using practices like Infrastructure-as-Code, Compliance-as-Code, DevOps and Site Reliability Engineering (SRE)
  • A willingness to embrace change and do things differently
  • Experience educating teams, customers, auditors, and regulators on how an organization operates in a way that each audience understands

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match donations 1:1 up to $1500 USD (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love.
  • Embracing parenthood with minimum of 16 weeks of parental leave

The typical starting Total Cash Compensation range for new hires in this role is between $152,200 and $209,300, which consists of a Base Salary or a Base Salary plus a Target Commission, depending on the specific role. The Base Salary offered may vary depending on factors including skills and experience.

Additionally, this role is currently eligible to participate in Elastic’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within a holistic total rewards offering.

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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