Chief of Staff to the President, Field Operations (Sr Dir)


Elastic is an open source search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at

Our Ideal Candidate

An exciting opportunity to support the President, Field Operations in the strategy, vision and execution of the organization to accelerate Elastic’s transformation.  You will play a key role in helping the organization focus on and achieve its most important goals in the coming years. In this role you will think strategically and drive a strong agenda of accountability, execution and delivery. Partnering with the Field Operations Leadership you will help to align and execute against the team's objectives. 

What You Will Be Doing:

Working as a trusted advisor, you will collaborate with leadership, business stakeholders, and several cross functional teams (Finance, Human Resources, Legal, Technology, Strategy and Operations). Demonstrating a  strong executive presence in representing the organization and effortlessly navigating from strategy to tactical issues.

  • Administrative leadership and facilitation of staff meetings, monthly all field meetings, Field Leadership Team (FLT) meetings, QBRs, strategic off-sites, and planning sessions. Establish and maintain operational cadence(s) and drive actions to completion. Create and manage the organizational calendar of meetings, events and check-points. 
  • You are the conduit between leadership to the rest of the Field Operations organization, conveying and ensuring successful communication and implementation of critical initiatives
  • Provide effective counsel on complex organizational matters, and projects. Facilitate effective decision-making
  • Identify and take on ad-hoc strategic projects from defining new opportunities to executing key initiatives, and closing the gaps within the Field Operations team while driving to closure  
  • Coordinate execution of crucial initiatives and programs. Drive process improvement and simplification wherever possible
  • Liaise with the Finance Partner to develop the financial plan needed to support the annual plan and strategies, tactics and resources necessary to achieve goals
  • Help to create operational cadence and then track high-level organizational goals and accountable owners with monthly and quarterly reviews and checkpoints

What You Bring Along:

Can build trusted relationships and with the ability to influence broadly (up, down, across) in order to reach the best possible outcome for Elastic. Have the courage to voice an alternative point of view with senior executives. Bring a passion for developing people and an organization. You are an intellectually curious, creative and a passionate problem solver.

  • 10 years experience, preferably with executive experience
  • Management experience with a good understand of Field Operations, Sales experience is a plus
  • Entrepreneurial and efficient with limited resources
  • Results orientated and positive approach to challenges and leadership
  • Strong communicator. Confident in managing up/down/laterally.
  • Sounding board for others in the company with ability provide open, honest feedback
  • Help team understand where you can remove roadblocks
  • Impeccable managerial and interpersonal skills
  • Ability to work strategically and collaboratively across departments
  • Effective, versatile and action-oriented
  • Ability to drive results through commitment, perseverance, and still have fun

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email

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