Marketing Operations Specialist

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Elastic is an open source search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Our product offers are growing extremely fast and so is our Marketing Automation & Decision Science team. This key role will be significantly involved in global marketing campaigns to create and accelerate revenue-driving activities. 

We’re looking for someone that’s technically curious, organised thoroughly and has attention to detail. Moreover, we are looking for candidates that are interested in understanding our business and working on global teams.

What You Will Be Doing:

  • Support our internal stakeholders by handling our daily marketing automation activities
  • Knowledge and understanding of our marketing stack to be able to answer technical questions from our internal stakeholders 
  • Be the subject matter expert of our marketing tools to enable and train our marketing team on these
  • Implement and develop Marketo campaigns that support each business line’s demand generation strategy 
  • Ensure proper lead flow and track activities with our project management tool
  • Create training materials and train stakeholders on our processes
  • Build new, efficient workflows for our stakeholder teams
  • Supervise and work hands on the email creation process to finalizing the send out

What You Bring Along:

  • 2-4 years of experience in the field of marketing operations/automation
  • Min. a year of Salesforce and Marketo experience.
  • Able to set up and explain reports in Salesforce on different objects
  • Understand and have experience in creation and execution of marketing campaigns
  • Naturally curious about solving technical puzzles
  • Time management and prioritization skills
  • Curiosity to dig into new tools and not afraid of (self-)learning new technologies
  • Being a People person. Empathic. Have to like working with internal stakeholders who may be demanding
  • Being the go to person for questions from our marketing team
  • Internal customer centric, advocate the marketing ops function for different stakeholders
  • Experience in training non-technical target groups
  • University degree in business, marketing, analytics or technology is required. 
  • flexibility to work 2 days per week to support our APAC hours

Bonus Points:

  • Understanding of the Web and Web technology (HTML, basic CSS)
  • Knowledge of automation tools eg Workato
  • Knowledge of APIs

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email candidate_accessibility@elastic.co.

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