Workplace Experience Coordinator (R6102)

At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

At Elastic we have been "distributed by design" from our earliest days and our workplace philosophy and culture encourages and supports our Elasticians wherever they decide their "office" will be. We are evolving to an even more people-centric, experience-focused team to help build and nurture deeper connections across our global teams. As we continue to scale we are looking for a Specialist, Workplace Experience to join our team and support our London office location and the Elastic community in the region, to ensure that we drive an even stronger workplace & employee experience - both virtual and in-office. 

This is an office-based role, Monday-Thursday out of our London location.

Responsibilities

• Deliver excellence in local workplace services, experience & operations by supporting the front of house services..
• Be the glue and main point of communication for local Slack and email communications.
• Partner with HR functions, Internal Events and within the Workplaces team to deliver "Elastic experience" in ways that bring together the people experience elements between space / design, events, wellbeing and workplace services.
• Own the relationship with building management, Security team and janitorial teams, ensuring all systems are functional and issues are dealt with efficiently.
• Learn and understand about our flexible workplace services to support and foster high-growth productive environments that benefit all employees.
• Maintain an active awareness and understanding of workplace experience trends and innovations that will be key to keeping our employee experience - virtual and in-office - fresh and relevant.

Experience & Qualities

• 3+ years progressive experience in a hospitality, workplace / facilities role with a focus on employee experience and event execution.
• Ability to build effective work relationships at all levels, influence behavior, and lead change.
• Excellent written / verbal communication and presentation skills.
• Strong problem solving, planning, analytical and troubleshooting skills.
• Effective interpersonal and leadership capabilities.
• Flexibility to adapt to changing business situations, comfortable working in high growth, fast-paced environment.
• Effective listener and communicator, able to influence actions and outcomes.
• An ability to roll with the punches is definitely a plus, and sometimes a sense of humor is key!

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match donations 1:1 up to $1500 USD (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love.
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.