Cloud SRE - Performance Engineer

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Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

Thanks to our ongoing expansion we have the opportunity to grow our Site Reliability Cloud Tooling team. We're a part of the Elastic Cloud engineering team with a focus on the development of code for administration and automation of the Elastic Cloud SaaS. We are the first line of consumers for Elastic's products and our experience helps influence the direction of the stack. While most organizations may have a single or a handful of Elastic Stack deployments, here you’ll be part of a Cloud team responsible for ensuring the thousands of Elasticsearch clusters we manage are providing a stable and reliable service. We’re looking for people who are just as passionate about troubleshooting issues with distributed systems as they are to automate, code and collaborate to solve problems.

Responsibilities

  • You will participate in SRE software engineering, writing code for the continuing reduction of human intervention in operational tasks and automation of processes
  • You will manage Cloud provider infrastructure, system deployments and product releases
  • You will monitor the Elastic Cloud platform and Cloud infrastructure, responding to incidents, correcting and improving systems to prevent incidents and planning capacity
  • You will be asked to assist in automating and implementing Vault for secrets management.
  • You may be involved in resolving Elastic Cloud customer support issues
  • You will participate in 24x365 on-call schedules

Experience

You don't need to have all of these items, but they represent the types of work you will do in Tooling at Elastic Cloud

  • You are either a software engineer with real interest, and ideally some experience in Linux systems, networking, monitoring and automation; or an experienced sysadmin with professional skills in Linux, preferably on distributed systems at scale, and a demonstrable interest in using software engineering to solve operational problems
  • You are comfortable writing software to automate API-driven tasks at scale. Cloud Tooling engineers primarily use Go. Java and Scala are also key languages in the Elastic Cloud product
  • You have experience automating the build and deployment of software products, and understand the related challenges in distributed systems
  • You have experience using a public Cloud; AWS, GCP, Azure, Softlayer or OpenStack

Key Skills

  • Software development as part of an engineering team
  • Linux system administration, ideally in a Cloud environment
  • Working remotely, with the communication and adaptability it requires
  • Cloud secrets management, specifically Hashicorp Vault

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form.

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