Site Reliability Engineer (R6358)

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Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Elastic Cloud is the fast-growing flagship provider of Elastic’s products. As part of the global Platform Engineering team, Services SREs build and maintain our Kubernetes environments, ensuring they can run our massively scaled, homogeneous architecture deployed across multiple Cloud Service Providers (CSPs). This also includes developing and hosting services that themselves support the rest of the infrastructure, so that we can rapidly deploy products from all corners of the organization. We need help building excellent automation and processes to keep it all under control. That's where you come in!

What you will be doing

Building features for our quickly expanding Kubernetes fleet management system
Building supporting services which target Kubernetes, supporting many critical functions to Elastic Cloud, eg, container registry, CDN, vault, etc.
Mentoring internal customers on how to build well-behaved Kubernetes applications
Staffing regular, but humane, on-call to support uptime
Working closely with the sister teams in SRE to present a unified service platform to the entire organization

What you bring along

You don't need to have all of these items, but these represent the skills that would serve the team well.

You have written web applications and APIs
You have experience in at least one programming language, its ecosystem, its testing framework, its build system, and you’ve probably tried to profile it. You also know its rough edges and there is at least one thing you really hate about it.
You enjoy learning new technology. Infrastructure work is building and gluing things together. You will not always be able to glue something on that you know well.
You have deployed a production application to Kubernetes.
You know Linux. Even Kubernetes still runs on computers! This means you can debug most normal issues with performance, networking, kernel drivers, package management, etc. or have a good idea where to start
You have used at least one of the major cloud providers deeply and can reason about cloud-native architecture, controlling costs, and interacting with its APIs.
You like to work on projects as a team and help to define outcomes that measure their success.
You can thrive in a diverse, distributed environment across continents and ethnicities, communicating well in written English.

Bonus Points:

Experience writing non-trivial programs in Go
Experience building infra with Terraform
Experience with Linux containerization and the Docker ecosystem
Worked in a large SaaS environment in a public cloud provider
Designed, implemented, diagnosed, and/or resolved issues with the Elastic Stack
Worked on projects using GitHub for version control and/or you’ve tracked work using GitHub Issues
Have mentored, coached, and grown team members to bring out their best
Experience with open-source communities, maybe even a project that you’ve fostered yourself

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Double your charitable giving - We match up to $1500 (or local currency equivalent)
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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