Enterprise Search - Principal Technical Writer


Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

We’re going to use search to change how people work. And we need a talented and technical writer to tell the story. You will be a foundational piece on a team that makes elegant, user-focused products atop the speed, scale, and relevance of Elasticsearch. There will be opportunity for significant technical and linguistic growth, and space to become a fluent expert in search and all it can do for organizations around the world. We can’t wait to see what you create!

What You Will Be Doing: 

  • Become the voice of three popular, high growth products: Site Search, App Search, and Enterprise Search.
  • Own words: documentation, product copy, client READMEs, their processes, and grow as a leader within the open source documentation experience.
  • Represent the team and products as an elegant guide within technical blogs, community forums, GitHub repositories, cross-organizational efforts and much more.
  • Participate as a valued voice in product and engineering discussions.

What You Bring Along: 

  • Uniquely strong writing skills. You’ve true talent with the written word.
  • Composed and organized. You’re calm, cool and collected.
  • Low ego. You know how to check yourself before you wreck yourself.
  • Dynamism. You can avoid distraction and get stuff done! 
  • Communication. You can interface with engineers, marketers, support and sales alike.

Bonus Points: 

  • Leadership experience in a technical role. This is a foundational position. You will own something great… And then you’ll need to scale it!
  • Previous experience writing code and participating in development workflows.
  • Experience presenting to communities

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

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