Swiftype - Senior Engineering Manager

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Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

The Elastic Enterprise Search team builds delightful and engaging search experiences on top of the speed, relevance, and scale of Elasticsearch. People use our refined developer tools and polished user interfaces to index and search through everything: webpages, application data, even the content from their busy workplace tools. We’re seeking a communicative and experienced people manager with a deep technical background. You’ll help craft team processes, contribute to and facilitate product planning, and guide people and teams as they grow into their potential.

What You Will Be Doing:

  • Manage, mentor, and lead a globally distributed team of engineers maintaining our SaaS products hosted at Swiftype.com.
  • Help teams define and refine their processes to efficiently deliver time-boxed software releases with high quality. 
  • Work closely with Product Managers, Engineers, and SRE to define requirements and balance prioritization of work. 
  • Foster an environment of trust, mutual respect, kindness, and accountability.
  • Support the development and training of direct reports through regular performance evaluations.
  • Frequent 1-on-1 sessions with direct reports to guide performance and career growth.
  • Work closely with Support to triage and remediate customer issues. Use these interactions to identify opportunities for product improvements or education and enablement materials.
  • Work with the SRE Lead and team to prioritize and plan infrastructure improvements, participate in incident management and remediation. 

What You Will Bring:

  • You have experience leading teams of software engineers and SREs. 
  • You have experience as a hands-on software engineer.
  • You have experience with Security and Compliance for a modern SaaS platform. 
  • You have an understanding of infrastructure and operations for a modern SaaS platform. 
  • You are articulate in both spoken and written English.
  • You possess excellent practical judgment and know-how to effectively allocate your time when solving hard problems.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
●  Competitive pay based on the work you do here and not your previous salary
●  Health coverage for you and your family in many locations
●  Ability to craft your calendar with flexible locations and schedules for many
roles
●  Generous number of vacation days each year
●  Double your charitable giving - We match up to $1500 (or local currency
equivalent)
●  Up to 40 hours each year to use toward volunteer projects you love
●  Embracing parenthood with minimum of 16 weeks of parental leave

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email candidate_accessibility@elastic.co.

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