Sales Enablement Lead (EMEA) (R5090)

At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

Elastic is the world's leading software provider for making structured and unstructured data usable in real time for search, logging, security, and analytics use cases. Founded in 2012 by the people behind the Elasticsearch, Kibana, Beats, and Logstash open source projects, Elastic's global community has more than 80,000 members across 45 countries, and since its initial release. Elastic's products have achieved more than 100 million cumulative downloads. Today thousands of organizations, including Cisco, eBay, Dell, Goldman Sachs, Groupon, HP, Microsoft, Netflix, The New York Times, Uber, Verizon, Yelp, and Wikipedia, use the Elastic Stack, X-Pack, and Elastic Cloud to power mission-critical systems that drive new revenue opportunities and massive cost savings. Elastic is backed by more than $104 million in funding from Benchmark Capital, Index Ventures, and NEA; has headquarters in Amsterdam, the Netherlands, and Mountain View, California; and has over 400 employees in more than 30 countries around the world. 

The Sales Enablement Lead - EMEA is a dedicated performance and productivity partner to sales leaders within the portfolio of sales teams supported by sales enablement. As  a key internal partner, the person in this role monitors and elevates sales leadership  satisfaction by understanding and  shaping sales team needs and requirements and working to align within and across the commercial system. The role is tethered between internal content, skill, technology, and tool providers and the sales teams at both strategic and tactical levels, ensuring product, marketing, sales, training, and process teams understand the business requirements of sales leadership while also working cross functionally to design productivity services that meet or exceed those needs to deploy agile sales enablement solutions , especially in the middle to end of the sales process.

We believe sales enablement includes three key pillars; talent enablement, message enablement, and pipeline enablement.  Our enablement strategy aligns to that framework with the intent to empathize with sellers and make their work less complex as well as reduce customer confusion.  

To support our growth and enable us to scale efficiently, we are seeking an exceptional Sales Ops Professional.   If you are energized by the details below, please join us on our journey.

Talent Enablement

Intended business outcomes include

• Reduce Attrition
• Better Skills
• Faster Time to Productivity

Role responsibilities include

• Curate content and design enablement experiences that provide the role-based skills development and mindset shifts needed to close deals.
• Orchestrate the design of the enablement experience in service of field sales by being the "voice of sales" and aligning outcomes to customer and seller success.  
• Create build instructions and determine resourcing needs per the defined scope of work.
• Facilitate architecture, design and contribution working sessions to develop and document the end-to- end enablement experience solution for each type of interaction.
• Build content and experiences in partnership with experts, sales teams, and executive leadership.
• Continuously drive leading-edge innovations into the enablement experience.

Message Enablement

Intended business outcomes include

• Targeted Buyer Insight
• Concrete Differentiation
• Consumable Content

Role responsibilities include

• Orchestrate the creation of content that provides the messaging and tools to create value stories aligned to a common message.
• Partner with sales teams and leaders so that messaging is simple, value-based, and aligned to specific customer scenarios.
• Work across the business to identify what's working in terms of content creation and innovative delivery types.
• Design, build, and lead others who build great content.

Pipeline Enablement

Intended business outcomes include

• Improve Win Rates
• Shorter Sales Cycles
• Larger Deals

Role responsibilities include

• Leverage insights on our customers, our sales performance, and seller’s enablement journey to determine targeted enablement opportunities.
• Use innovative technologies to capture inputs from sales teams so that we can ensure their voice is heard and solutions are designed for impact.

A successful candidate is an engaging team player who has the ability to influence and motivate others while building a broad inclusive network.  This candidate is successful doing these things.

• Focus on the mission and goals and rally people around you (Catalyze)
• Guide execution of the right priorities at the right moments with the right people (Coordinate)
• Drive results by design, not effort (Architect)
• Guide the narrative by confronting reality (Be Pragmatic)
• Unlock energy and create momentum (Mobilize)
• Encourage collaboration to bring about positive change (Collaborate)

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match up to $1500 (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email candidate_accessibility@elastic.co.

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Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

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