Director, Release PMO

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Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co

We're looking to add a new node to the Product Marketing cluster, focusing on the launch process and broader project management responsibilities across Product Marketing at Elastic. In this role, you will be a trusted innovation leader, working closely across product marketing, product management, field enablement, campaigns, web, AR/PR, and other marketing teams to deliver world-class launches on a regular schedule, with maximum impact and greatest team efficiency.

To be successful in this role, you will need to be comfortable with clearly defining launch processes, driving projects across multiple teams, leveraging tools to track collaboration and stage content, and partnering with the product marketing and product management teams to help prioritize launch efforts appropriately. In the age of continuous delivery and cloud services, you should be comfortable with defining evergreen processes that move seamlessly from one launch to the next, and with handling ambiguity in a highly entrepreneurial and innovative company

What You Will Be Doing:

  • Own it: define and manage the launch process across the entire Elastic portfolio and run releases
  • Plan it: develop and execute detailed project plans and documentation to supervise and track progress against a schedule.
  • Lead it: manage a small but growing launch PMO team and work collaboratively with the team to get it (releases) done
  • Scale it: identify efficiencies and priorities that allow Elastic to scale rapidly and introduce new products and initiatives over time
  • Support broader Product Marketing initiatives that extend beyond the launch process, bringing the most impactful content to market across channels
  • Introduce and implement tools to lead the launch process and drive collaboration across teams
  • Communicate effectively with executive partners on PMO priorities

What You Bring Along:

  • Curiosity about the “how” of technology to tell compelling stories about the “why”
  • The ability to tenaciously prioritize and think about scale and impact at all times
  • Bachelor’s degree in a technical field (e.g. CS, CSE, EE) or relevant work experience
  • 7+ years of experience in project management. Strong organizational skills with a proven track record to successfully support projects and see them through completion plus making time to contemplate and reflect on where and how to improve.
  • Comfort working in a very cross-functional role, with a highly distributed team
  • Excellent spoken and written communication skills
  • Strategic, critical thinker who is comfortable getting into the weeds when needed, but is also able to view projects from a larger perspective and connect with executive teams; a real passion for problem-solving.
  • Ability to build effective work relationships at all levels of the organization, influence behavior, and manage change.

Bonus Points:

  • Experience using project management tools such as: Google GSuite Tools, GitHub, AirTable, Clubhouse, Trello, Slack, etc.
  • Work experience in cloud services and/or subscription business, familiar with the release cadence and go-to-market strategy for SaaS/PaaS.
  • Metrics-driven and analytical, experience with Google Analytics, Salesforce, or other tools a bonus.
  • Experience with sales enablement, and how to work with teams that train field representatives about product updates.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

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