SkillBridge Project Coordinator - Post Sales (2330)


At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

We are looking for a Project Coordinator who brings a degree of project experience to conversations with customers. Project Coordinators have strong communications and interpersonal skills. They have worked in customer facing, high volume roles in professional services. They understand Salesforce and Professional Services Automation ("PSA") tools. They are highly organized and have a strong attention to detail. They can multitask and manage multiple projects simultaneously across multiple time zones.

Are you looking to be a pivotal part of a delivery management team? We are currently seeking a Skillbridge Intern to join our services team. Eligible to begin SkillBridge between March and April 2023 for a minimum of four months.

What You Will Be Doing:

  • Monitor and track team resourcing including resource scheduling, assignment creation, timecard reviews, and utilization reporting in the Professional Services Automation ("PSA") tool
  • Liaise with internal stakeholders to prepare for customer project kickoffs
  • Facilitate project kickoffs and ask questions to understand the customer's definition of success, timeline, and logistics to inform the resource request
  • Confront issues proactively and transparently with management
  • Advocate for the consultants by sharing how their expertise and project experience align with project goals
  • Facilitate scheduling and proactively follow-up with customers to sustain project activities to complete all hours within the period of performance (PoP)
  • Work remotely with a highly distributed Consulting Services team and partners, and work with global customers across many time zones

What You Bring Along:

  • Strong project management and data analysis skills experience initiating and driving strategic, cross-functional programs to completion with minimal guidance.
  • Proven experience collecting and synthesizing qualitative and quantitative data
  • Strong Excel skills
  • Strong Follow-up skills
  • Strong attention to detail
  • Resourcefulness
  • Responsiveness
  • Strong communicative and cross-team collaboration

Bonus Points:

  • Experience with various tools such as and Salesforce


Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match donations 1:1 up to $1500 USD (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love.
  • Embracing parenthood with minimum of 16 weeks of parental leave

The typical starting Total Cash Compensation range for new hires in this role is between $74,200 and $102,000, which consists of a Base Salary or a Base Salary plus a Target Commission, depending on the specific role. The Base Salary offered may vary depending on factors including skills and experience.

Additionally, this role is currently eligible to participate in Elastic’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within a holistic total rewards offering.

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

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