Observability - Developer Productivity Team Lead

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Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.co

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Metrics, Logs and Uptime solutions. When developing these solutions, we think about the problem end-to-end: how do we automatically collect data from common data sources, how do we store it efficiently in Elasticsearch, how do we present this information to the user, what actions do we take on the insights from the data? All of these aspects are important in bringing a turnkey solution to the market.

The Developer Productivity team is responsible for supporting all the developers in order to boost their productivity. The team is a key part of how software is developed, delivered and tested.

As a Developer Productivity team lead, you will engage with all the teams in observability in order to understand their needs and optimize the speed and efficiency of our entire Observability engineering organization. You will manage a variety of projects related to tooling, build engineering, automation, continuous integration, deployment, testing processes, testing frameworks, methodology and much more.

The team is diverse and distributed across the world, and collaborates on a daily basis over GitHub, Zoom, and Slack. Thus, the ability to work within a distributed team is critical. You don’t always need to be the person with the answer or the person making the decisions, but instead should be able to guide discussions to help the team make decisions together.

What you will be doing

  • Manage, mentor and lead a globally distributed team.
  • Build and maintain the Observability team tooling around continuous delivery, testing, development, etc.
  • Maintain the Observability team test environments and tooling around them
  • Work with the other observability sub-teams to help them be more productive and build better software.
  • Work with the other observability sub-teams to define their QA strategy and help them build the tooling around it.
  • Lead the efficient delivery for time-boxed software releases, ensuring high quality and innovative feature development
  • Foster a culture of mutual respect, collaboration and consensus based decision-making
  • Stay true to the principles of software development as adopted by our team
  • Build roadmaps and lead prioritization; balance the right amount of structure and planning for a fast-paced engineering team
  • Identify resource requirements and help drive recruitment of high quality colleagues
  • Support the development and training of direct reports through regular performance evaluations
  • Be an awesome person to work with, somebody who sincerely empathizes with others

What you will bring along

  • Degree in Computer Science or equivalent software engineering experience
  • Experience leading teams of software engineers (people manager, tech lead)
  • Experience as a hands-on software engineer so you understand the core principles of the engineering work that is going on in your team
  • A compassionate approach to communication, a good sense of humour, and a genuine interest in the success and growth of the people you work with
  • Experience with automating infrastructure ie. Ansible, Puppet, Chef, etc.
  • Experience building continuous delivery processes and managing CI installations.
  • Experience with testing tools and frameworks, testing methodologies and working with engineering teams with diverse needs.
  • Extensive experience with Docker, AWS or GCP and Linux OS is a plus

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving — we match up to 1% of your salary
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

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