Observability - Senior Engineering Manager - Platform Monitoring

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At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Monitoring and Synthetics products. When developing these solutions, we think about the problem end-to-end: how do we automatically collect data from common data sources, how do we store it efficiently in Elasticsearch, how do we present this information to the user, what actions do we take on the insights from the data? All of these aspects are important in bringing a turnkey solution to the market. 

The role

As a Sr. Engineering Manager for Platform Monitoring in Observability and as part of the Infrastructure Monitoring organization, you will have the opportunity to lead a team of developers working with Product Management and Technical Leadership. The team focuses on providing multiple ways to ingest logs and metrics from Cloud Providers, Kubernetes and other orchestrators as well as working with other teams in defining the end-to-end monitoring experience for these platforms. The goal of this team is to build high quality, high performance, low overhead and easy to use solutions that help our users to reduce MTTD and MTTR. You will work with other teams at Observability and Elastic to ensure delivery of a comprehensive observability solution that leverages the power of the Elastic Stack like Elasticsearch and Machine Learning on-prem and in the cloud.

The team is diverse and distributed across the world, and collaborates on a daily basis over GitHub, Zoom, and Slack. 

Engineering philosophy

We believe that engineering complex, pluggable software for the web that is built to last the test of time is both tricky and exciting. Doing so requires a team of diverse individuals, with sharp minds and the ability to empathize with our users, working together with mutual respect and a common mission.

We care deeply about giving you full ownership of what you're working on. Our company fundamentally believes great minds achieve greatness when they are set free and are surrounded and challenged by their peers, which is clearly visible throughout our organization. At Elastic, hierarchy does not determine how decisions get made. We feel that anyone needs to be in the position to comment on anything, regardless of their role within the company.

What you will be working on

  • Manage, mentor and lead a globally distributed team of engineers.
  • Lead the efficient delivery for time-boxed software releases, ensuring high quality and innovative feature development
  • Work with our Product Management team to define requirements
  • Foster a culture of mutual respect, collaboration and consensus based decision-making
  • Stay true to the principles of software development as adopted by our team
  • Build roadmaps and lead prioritization; balance the right amount of structure and planning for a fast-paced engineering team
  • Identify resource requirements and help drive recruitment of high quality colleagues
  • Support the development and training of direct reports through regular performance.

What you will bring along

  • Experience leading distributed teams of software engineers (people manager, tech lead)
  • Significant experience as a hands-on software engineer so you understand the core principles of the engineering work that is going on in your team
  • Experience in the Observability domain.
  • Project management experience.
  • Strong communication skills, both verbal and written, with the ability to adapt the messaging to different perspectives (technical, business) and levels of detail.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email candidate_accessibility@elastic.co.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

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