Principal Competitive Intelligence Manager, Observability

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

Elastic is looking for a Sr. Competitive Intelligence Manager to join our Product Marketing organization, supporting our Observability solution. In this role, you will play a critical part in driving our go-to-market success by analyzing the competitive landscape and delivering actionable insights to our sales, marketing, and product teams. You will be at the center of key efforts to position Elastic’s Observability solutions against competitors, helping field and partner teams succeed in a rapidly evolving market.

The ideal candidate brings a strong mix of technical and business acumen, particularly in Observability and related fields, such as security or app dev platforms. You thrive in ambiguity, think critically, and can dive deep to deliver valuable insights. You excel at presenting across levels, from technical experts to senior executives, and are skilled at turning data into impactful messaging for different audiences.

What You Will Be Doing:

• Support the Sr. Director in building and implementing an effective competitive intelligence program, focusing on Elastic’s Observability.
• Track, analyze, and communicate competitive developments, providing timely and impactful responses to market changes and competitor actions.
• Build compelling enablement materials, such as battle-cards, competitor bulletins, and positioning slides, to highlight Elastic's differentiation in the Observability space.
• Collaborate on the Win/Loss program efforts, analyzing data to advise sales strategies and product decisions.
• Develop a deep understanding of the Observability market, including competitive dynamics and SWOT evaluations.
• Provide actionable insights to the sales and solutions engineering teams to improve their competitive positioning.
• Collaborate closely with marketing, product management, and sales to craft competitive positioning strategies and influence product roadmap development.
• Participate in industry events to monitor trends and keep the organization informed of competitive shifts and market opportunities.

What You Bring:

• Strong analytical skills to assess competitive strategies and propose effective responses.
• Ability to synthesize complex technical information and distill key insights for different stakeholders.
• Excellent communication skills—verbal, written, and visual—to effectively share competitive insights and positioning strategies.
• Proven success in roles such as sales engineering, technical marketing, or competitive analysis, preferably within the Observability or adjacent industries.
• Ability to build relationships and work optimally with teams across the company, including sales, marketing, engineering, and leadership.
• Experience translating technical features into compelling business value for diverse audiences.
• A technical degree in engineering, computer science, or equivalent experience is preferred but not required.

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws; view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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Job Code

#LI-JM5