Principal Technical Marketing Engineer, Observability

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

Join our dynamic Product Marketing cluster as we expand, bringing on a new member to focus on the technical go-to-market strategy for Elastic Observability. As a Product Marketing Engineer (PME), you'll play a pivotal role in shaping how we connect with users, developing a deep technical understanding of their challenges, and showcasing how Elastic uniquely addresses them.

In this role, you'll become the evangelist for Elastic Observability’s technical capabilities. You'll set up the infrastructure for product demos, build hands-on workshops, create compelling videos, write insightful blogs, and share your expertise through webinars, ElasticON presentations, and industry conferences. Your work will directly influence how we engage with our community and prospects.

You'll collaborate closely with product, engineering, and field teams, integrating customer feedback to refine our offerings and equip the field with the training and content needed to effectively demonstrate observability use cases. Master both the technical nuances of our products and the art of delivering engaging, authentic demos that resonate with our audience. If you're passionate about technology and storytelling, and you thrive in a fast-paced, innovative environment, we want to hear from you.

Some travel is required

Some travel is required

What You Will Be Doing:

• Maintain and enhance demo environments to effectively showcase compelling use cases as new product features are released.
• Develop impactful demos and demo scripts that showcase use cases and workflows that empower the field to deliver differentiated demos and successful POCs.
• Streamline automation and processes to ensure demo maintenance is efficient, reliable, and scalable.
• Provide timely training and update content to enable the field team with the latest product capabilities.
• Develop technical pitch presentations to enable and activate solution architects and other technical resources.
• Author technical blogs that highlight Elastic’s technology and platform, driving thought leadership and engagement.
• Deliver technical enablement sessions, including demo recordings and webinars, to educate and inspire.
• Influence the product roadmap by providing market and customer insights that shape priorities.
• Measure and track demo usage and adoption to continuously improve effectiveness and impact.
• Represent Elastic at industry events, showcasing our products and engaging with the community.
• Assist in technical benchmarking for competitive intelligence content and evaluation.

What You Bring:

• Extensive experience in observability, developer tools, or cloud-related domains, with a strong ability to engage technical audiences such as SREs, DevOps engineers, developers, and IT operations teams.
• Proven ability to create compelling content across various formats, including blog posts, presentations, and videos, that resonates with both technical and non-technical audiences.
• Broad software development expertise, particularly in Python, Go, and shell scripting, with a focus on automating demo environments and workflows.
• Hands-on experience with technologies like Kubernetes, Docker, and Terraform, enabling you to design and deliver robust demos and proof of concepts.
• Strong familiarity with deploying and operating workloads in cloud environments, specifically within AWS, Google Cloud, or Azure.
• Excellent communication skills, with the ability to clearly explain complex technical concepts to non-experts through blogs, videos, customer discussions, and webinars.
• Comfortable thriving in a cross-functional role, collaborating effectively with a highly distributed and diverse team.

Bonus Points:

• Practitioner-level knowledge and experience in the observability or monitoring domain.
• Previous experience as a Technical Marketing Engineer or Pre-Sales Engineer, particularly with cloud technologies.
• Hands-on experience implementing one or more of Elastic’s solutions in real-world customer environments.

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws; view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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Job Code

#LI-JM5