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Specialist, Marketing Operations

Distributed Location:    Costa Rica
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

Elastic is looking for a flexible and adaptable person with the ability to manage a variety of different marketing operations tasks and responsibilities. This is an ideal position for a self-motivated individual who has marketing automation experience, is process oriented, has the proficiency and desire to gain experience with MarTech tools and processes, and has the ability to work in a fast-paced, distributed environment.

What You Will Be Doing:

  • Handle daily marketing automation activities and track progress of operational requests coming from the marketing team
  • Implement and develop Marketo campaigns that support each business line’s demand generation strategy and ensure proper lead flow
  • Become a key resource for partners as it relates to event related MarTech applications (CVent, Splash, JiffleNow, etc.)
  • Ability to manage multiple stakeholders at once
  • Project manage new initiatives or updates to current processes to include tracking project progress against milestones, deliverables, risks, and dependencies
  • Communicate project status and keep direct and indirect stakeholders adequately informed and engaged
  • Assist in the distribution of internal communication vehicles, including updating and maintaining Monday boards, Wiki, MADS Hub, and Marketing Playbook

What You Bring:

  • Proven marketing automation experience (2+ yrs)
  • Experience with Marketo or similar automation tool, Salesforce.com, Event Automation Platforms Splash and CVent or similar
  • Excellent time management
  • Strong attention to detail
  • Excellent collaboration and consensus-building skills
  • Proficient in Google suite of products
  • Comfortable with learning new tools and willingness to develop new skills
  • Writes effectively using various styles to address different needs and audiences
  • Enthusiastic team player with the ability to develop and maintain strong rapport with key stakeholders
  • Familiar with basic marketing concepts (campaigns, leads)
  • Experience working with remote and global teams and in a matrix organization

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with a minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws; view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

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