Senior Design Manager, Elastic.co (R7831)

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Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

About the Opportunity

Elastic is seeking a creative leader to join the team that designs, builds, and leads our flagship website, Elastic.co. This role requires the ability to understand Elastic's product marketing strategy and the business challenges that our website can help solve, while also applying a UX perspective to these solutions. You will forge strong relationships with product marketers, engineers, content strategists, and designers to craft seamless end-to-end user journeys. We are looking for a natural leader who can motivate, inspire, and guide a team. The ideal candidate should have a strong design background, a passion for creating engaging user experiences, and a proven history of operating within an enterprise context.

What You Will Be Doing

  • Partner with Product Marketing to plan and craft end-to-end user journeys on Elastic.co.
  • Be an active contributor in business and strategic reviews, partnering closely with Product Marketing to understand the needs of the business and how to address them through strong UX thinking.
  • Represent the team and its work to senior leadership at Elastic.
  • Partner with content strategists to build and optimize the templates and components they need to deliver the right content at the right time to the right visitor.
  • Partner with developers and design technologists to build these templates and components into our system, allowing for use and optimization at scale.
  • Lead UX Research around key business priorities and use qualitative and quant data to best support impactful user journeys.
  • Lead and strengthen a team of designers to craft compelling experiences for Elastic's audiences.
  • Build a successful, collaborative environment that encourages deep partnership with cross-functional teams and sets a high bar for design craft.
  • Champion customer-centricity, accessibility, and inclusion, and good design choices across functions.

Requirements

  • 7+ years of design experience that demonstrates strategy, leadership, and collaboration on complex problems
  • 5+ years of design leadership or team management experience
  • A mastery of visual and user experience design
  • Experience planning work and driving progress autonomously, both as an individual contributor and a manager of designers
  • Experience leading cross-functional teams towards the successful delivery of high-quality design
  • A strong portfolio that showcases the skills and experience above through public-facing websites, products, engaging microsites, design systems, or anything else you think is relevant

Preferred Qualifications

  • Experience leading design in an enterprise or SaaS setting
  • An understanding of modern HTML and CSS
  • Experience in modern web development

OPEN TO CANDIDATES BASED IN EMEA REGIONS AND COSTA RICA

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Please see here for our Privacy Statement.


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