Chief of Staff Office of the CMO/Sr Director


Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at

Reporting to the CMO, the Chief of Staff to the Office of the CMO will provide support to the CMO to coordinate and prioritize all operational aspects of the global marketing team, including the Sales Development team. This includes working very closely with the CMO and her team to drive the priorities for the business, work through critical issues, document and set shared goal with cross-functional organizational leaders, and accumulate required information for the executive to facilitate efficient decision making. The person will be very proficient in crafting executive reports, presentations and communication for the SLT and executive leadership team.

Core Responsibilities

Provide support in the area of marketing strategy and management.

Create an institutional and system-wide marketing reporting function that can supervise, measure and analyze performance.

Provide marketing skills and expertise to the company by building and developing the vital marketing strategies and tactics to support the company’s goals.

Help to create and then coordinate all high-level marketing goals and accountable owners with monthly and quarterly reviews and checkpoints

Ensure all marketing communications are coordinated, support marketing plan objectives and are an effective expenditure of resources.

Prepare presentations to explain the company’s current and strategic directions.

Be a key bridge from leadership to the rest of the marketing organization, conveying and ensuring successful communication and implementation of critical initiatives.

Communicate priorities, activities, and results to the larger organization, while ensuring results are met. Have a strong pulse and feedback loop on organizational needs.

Identify and tackle ad-hoc strategic projects from defining new opportunities to executing key initiatives, and closing the gaps within the marketing team.

Acts as the liaison between the CMO and other executives, constituents and customers to ensure consistent communication and ensuring involvement or decision-making

Partner closely with Finance to develop the financial plan needed to support the annual marketing plan and strategies, tactics and resources vital to achieve goals.

Education and/or Experience

Prior experience leading a marketing function, department and/or reporting to a CMO is a plus.

Bachelor’s Degree (MBA preferred) in a relevant field and/or ten or more years’ proven experience and/or training; equivalent combination of education and experience.

Other Skills And Abilities

Passion for B2B enterprise marketing, open source, and SaaS business models.

Strong understanding of all areas of marketing: communications, field and regional marketing, product marketing, community, customer advocacy, digital demand generation, international marketing, and partner marketing.

Strong technical and or functional product background is a plus. Elastic’s products and solutions are highly technical and the ability to understand the concepts will be highly valuable to effectively working with cross-functional teams.

Competencies / Other Skills And Abilities

  • Financial and Budget Management
  • Leadership
  • Teamwork Orientation
  • Critical Thinking
  • Eye For Business
  • Personal Effectiveness/Credibility
  • Communication Proficiency
  • Presentation Skills
  • MarTech Proficiency

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.


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