Technical Localization Project Manager

We’re always on the search for amazing people. People who have deep passion for what they do and are masters at their craft. Right now we are looking for a Technical Localization Project Manager to join our Localization Team. The team is responsible for managing and operating all projects and operations around localization at Elastic.

You will thrive in navigating ambiguity, adapt quickly to a changing environment, take a global view, be data driven and have a passion for optimizing process and structure. You balance critical thinking on achievement of project goals with hands-on delivery to ensure what needs to happen today gets done. We’re looking for people with strong influencing and customer service skills who are effectively collaborating with multiple teams and building strong relationships with partners.

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

What You Will Be Doing:

• Support Localization strategy and own a portfolio localization projects with a technical focus and tied to quality and testing
• Partner closely with the web team to support automated workflows, identify and resolve localization issues on the website, and maintain a standard of quality in web and localized content
• Contribute to and work in translation management tools, specifically Jira, Memsource, Smartling, and other TMS systems
• Engage directly with the localization vendor to manage solution-driven projects to improve and optimize automation and efficiency between teams, tools, and systems
• Drive high quality output from localization vendor and system integrations through communication and timely input
• Collaborate and partner with technical and non-technical teams

What You Bring:

• Technical expertise and knowledge of the localization industry, specifically deep technical knowledge of workflows within and across different tools and systems; as well as localization standards and technology
• Proven track record in engineering and/or technical project management; specifically TMS management (e.g., Phrase, Smartling, GlobalLink, SDL WorldServer, etc.)
• Experience with language technology systems (CAT/TMS/MT), specifically Smartling, and knowledge in common exchange formats - JSON, XML, CSV, IDML, INDD, PDF, SRT, MP4, etc.
• Experience working in a CMS and have an understanding of markup languages such as HTML with the flexibility and ability to learn new technologies
• Solid skills in programming languages, preferably JavaScript, and familiarity in the following web technologies: React, Node.js, GraphQL, REST API
• Advanced skills with regex and familiarity with SQL (SQL Server/Postgres) and/or GraphQL

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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Our ideal candidate:

You have technical experience and can collaborate cross-functionally while maintaining focus on competing priorities. You are enthusiastic about languages and understand the importance of cultural context. You communicate clearly across a wide range of cultures and time zones and appreciate organizing and delivering projects on time. You cultivate a sense of quality and trust to support projects. And you are able to tackle technical projects to support the success of the Localization Team.