Marketing Operations Coordinator (R7883)

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Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Elastic, makers of the hugely popular open source products Elasticsearch, Kibana, Logstash, and Beats, is growing very fast and so is our marketing team. As a key member of the Marketing Operations and Global Demand Engine teams, you will play a hands-on, critical role in Marketing Operations coordination and execution as well as, Marketing Operations MarTech management administration. A key aspect of the role will be supporting our digital asset management platform. The Marketing Operations Coordinator will apply content management and analytics expertise to improve content findability, relevance, and accuracy.

Elastic is looking for a flexible and adaptable person with the ability to handle a variety of different tasks and responsibilities. This is an ideal position for a self-motivated individual who has marketing automation experience, is process oriented, has the desire to gain experience with MarTech tools and processes, and has the ability to work in a fast-paced, distributed environment.

Responsibilities

  • Handle daily marketing automation activities and track progress of operational requests coming from the marketing team
  • Implement and develop Marketo campaigns that support each business line’s demand generation strategy and ensure proper lead flow
  • Handle and ensure data quality in systems
  • Monitor taxonomies and metadata schemas for organizing information resources on the basis of business goals and stakeholder requirements
  • Coordinate daily content asset intake and retrieval
  • Evaluate digital assets for archiving, research rights issues, and maintain quality control of archiving operations
  • Ability to manage multiple stakeholders at once
  • Project manage new initiatives or updates to current processes to include tracking project progress against milestones, deliverables, risks, and dependencies
  • Communicate project status and keep direct and indirect stakeholders adequately informed and engaged
  • Assist in the distribution of internal communication vehicles, including updating and maintaining Monday boards, Wiki, MADS Hub, and Marketing Playbook

Requirements

  • Proven marketing automation experience (2+ yrs)
  • Experience with Marketo or similar automation tool, Salesforce.com, Digital Asset Management platform (Brandfolder) or similar
  • Understanding of metadata and taxonomy applications, structured content standards, and best practices for system navigation, content organization, search and retrieval, and content management and measurement
  • Strong understanding of content development and activation processes and workflow
  • Excellent time management
  • Strong attention to detail
  • Excellent collaboration and consensus-building skills
  • Proficient in Google suite of products
  • Interested in learning new tools and willingness to develop new skills
  • Writes effectively using various styles to address different needs and audiences
  • Enthusiastic teammate with the ability to develop and maintain strong rapport with key stakeholders
  • Familiar with basic marketing concepts (campaigns, leads)
  • Experience working with remote and global teams and in a matrix organization

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Please see here for our Privacy Statement.

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