Platform - Senior Product Manager (R6215)

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Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

We're looking to add a Senior Product Manager to the Platform Team for Elastic Cloud, the official managed service for running Elasticsearch. In this role you will be responsible for defining and delivering core services and components for which our search, observability, and security user experiences are built off of. You will also be working closely with Elastic solutions and major cloud providers like AWS, Google Cloud, and Microsoft Azure to help identify integration opportunities. To be successful, you will need to be a self-starter, detail-oriented, and cross-functional.

What You Will Be Doing:

Gathering, synthesizing, and disseminating feedback from internal and external partners to support business requirements for core platform services and components
Partner with key cloud providers AWS, Azure, and Google Cloud to explore and drive integration opportunities with our engineering and product teams
Work closely with our UI/UX teams on crafting impactful journeys in and out of our products
Develop detailed use-cases and product requirements, working closely with engineering teams through the design, development, and release processes
Lay out a product strategy and prioritization for new services that will provide value to application teams across Elastic, enabling our customers, users and community to be successful
Define and measure product KPIs and metrics to monitor performance and growth
Support product marketing and sales enablement to craft customer-focused messaging and content

What You Bring Along:

You have 5+ years in product management for a SaaS product(s) and have a deep understanding of SaaS products
Very strong eye for what makes great UX. You regularly partner with design teams
Ability to understand customer needs, build customer value and highlight competitive differentiation through packaging and pricing
You have a strong understanding of at least one major cloud provider: AWS, Azure, or Google Cloud
The ability to dive deeply into the technical understanding of how a product works. An engineering background is a plus
Must be comfortable rolling up your sleeves and working closely with design and engineering teams to deep dive into the details
Open source experience and knowledge of the Elastic Stack is also a plus
Excellent spoken and written English communication skills
Experience or willingness to work in a distributed organization

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Double your charitable giving - We match up to $1500 (or local currency equivalent)
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Please see here for our Privacy Statement.

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