Observability - Tech Lead, Elastic Agent

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Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Monitoring, Logs, and Uptime solutions. When developing these solutions, we think about the problem end-to-end: how do we automatically collect data from common data sources, how do we store it efficiently in Elasticsearch, how do we present this information to the user, what actions do we take on the insights from the data? All of these aspects are important in bringing a turnkey solution to the market. 

As the Tech Lead for Elastic Agent in Observability you will be focusing on the data shippers used to collect and ingest events. This team drives the foundations of the platform, Elastic Beats, the data outputs the main inputs and the framework needed to develop new inputs, which make it possible to integrate Elastic Agent with an ever-growing set of data sources. The goal of this team is to build high quality, high performance, low overhead and easy to solution to collect data which is the core of Elastic Agent. You will lead by example and should participate in coding, debugging complex failure scenarios, and triaging bugs. You’ll analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it. You’ll be participating in project management efforts as the teams execute on plans together with the Team Lead and Product Manager.

The team is diverse and distributed across the world, and collaborates daily over GitHub, Zoom, and Slack. 

Engineering philosophy

We believe that engineering complex, pluggable software for the web that is built to last the test of time is both tricky and exciting. Doing so requires a team of diverse individuals, with sharp minds and the ability to empathize with our users, working together with mutual respect and a common mission.

We care deeply about giving you full ownership of what you're working on. Our company fundamentally believes great minds achieve greatness when they are set free and are surrounded and challenged by their peers, which is clearly visible throughout our organization. At Elastic, hierarchy does not determine how decisions get made. We feel that anyone needs to be in the position to comment on anything, regardless of their role within the company.

What you will be working on

  • Provide Technical Leadership for the Elastic Agent Team
  • Work with the Team to develop and evolve the data plane architecture and features in Elastic Agent.
  • Be a contact point for other teams within Elastic. Examples include helping Support with difficult cases or aligning with the teams developing integrations on the best ways to extend the platform or consulting the Elastic Stack engineers with designing new features
  • Be hands-on with the codebase. Review work done in the team, and provide constructive feedback
  • Help the team define coding practices and standards
  • Collaborate with other teams including product design, agent engineers and Kibana

What you will bring along

  • Experience creating system level software and back-end services on Unix and Windows
  • Ability to work in a distributed team throughout the world
  • Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
  • Experience driving end-to-end architectural discussions across teams and organizations
  • Strong communication skills, both verbal and written, with the ability to drive conversations across multiple teams to a conclusion
  • Previous experience providing technical leadership for a team of senior engineers
  • Previous experience in an ownership role for technical direction and strategy
  • Previous experience working with stakeholders outside of Engineering
  • You know and care about writing performant software and have traced and fixed performance issues yourself
  • Experience writing automated tests
  • Ability to work in a fast paced start-up environment

Bonus points for

  • Strong Go programming skills
  • Open Source experience
  • Exposure to Observability, Performance or Availability tools or services
  • Hands-on experience with Docker and Kubernetes
Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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