Response Ops (Alerting) - Senior Software Engineer

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Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

Response Ops at Elastic

Response Ops for the Elastic Stack allows users to better understand the behavior of their data and act upon it. We have developed a wide range of customisable rules that can plow through large amounts of data, and automatically alert users when specific conditions are detected. Leveraging our high throughput ingestion, querying, and machine learning offerings, we allow users to detect, and alert on, security-related events and operational metrics, create cases to investigate those issues, and take actions to resolve them.

About The Role

You will be a hands-on developer within the Response Ops team, which is responsible for the end-to-end alerting platform provided by the Elastic Stack. Working closely with our Security and Observability solutions engineers, you will help us build a world-class platform for authoring rules, prioritizing, investigating, and collaborating, providing a rich set of integrations into 3rd party notification and incident management systems, and the ability to handle sophisticated automated and manual responses workflows.

Some of the things you’ll work on

  • Innovate, lead and contribute to developing a unified Response Ops experience across Elastic using TypeScript
  • Implement and contribute to the design of compelling reusable UI components, enabling users both to gain insight into their data and easily set up, configure and manage potentially hundreds of rules and thousands of alerts.
  • Help to deliver the roadmap of the team, mitigating against technical debt, and providing support to other engineering teams across Elastic as they build on our platform
  • Write comprehensive tests, including unit tests, browser-level integration tests, and end-to-end functional tests that provide confidence in the stability and function of the Elastic stack
  • Collaborate with other experienced engineers, designers, and other stakeholders both in Elastic and our open source community, as we work together to build the best UX for our users in the response ops space

Some of the things you might bring

  • Enthusiasm, curiosity, and empathy
  • Strong front-end JavaScript/Typescript, HTML, CSS experience
  • Experienced with JavaScript-based front-end web application frameworks
  • Strong understanding of UX/UI design principles
  • Ready to be part of a distributed-first team, having strong collaboration and communication skills
  • You know how to use design patterns to create simple and reusable components for complex UIs
  • Strong analytical, problem solving, debugging, and troubleshooting skills

Experience in these areas is a plus

  • Experience in data-driven design and test automation 
  • Knowledge, interest, and a real passion for topics in data visualisations and alerting
  • Knowledge of Incident Management, IT Operations, IT Infrastructure, Application Performance Monitoring and/or IT Security domains

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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