Observability - Software Engineer II (R5942)

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At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Observability, and Logs solutions. When developing these solutions, we think about the problem end-to-end: how do we automatically collect data from common data sources, how do we store it efficiently in Elasticsearch, how do we present this information to the user, what actions do we take on the insights from the data? All of these aspects are important in bringing a turnkey solution to the market. 

You will be working on the Integrations team in Infrastructure Observability, building solutions to help SREs reduce the MTTD & MTTR for issues with their infrastructure and services.

Job Location: Bangalore, India

What you will be working on 

  • Work with product management to define the requirements for new integrations: data collection strategies, storage optimization, alerting and visualization options, refining requirements, translating requirements to stories and epics, and performing detailed scoping of features
  • Develop, maintain and evolve integrations for multiple services using the Elastic Stack and specific tooling. Contributions to the beats platform and ingestion platforms will be needed The programming language used mostly will be Go.
  • Work with our support team to help customers who use our products. This will involve troubleshooting and solving their issues in production environments, ensuring SLAs are met.
  • Interact with vendors and community contributors and help with design and code reviews. . 
  • Collaborate with other engineering, QA and documentation teams to execute on product deliverables.

What you will bring along

  • Experience operating or developing monitoring products, such as Elastic (ELK, Elastic Observability),  Prometheus, Grafana, ELK, Datadog, New Relic, etc.
  • Proficiency in at least one programming language (Go, Java, PHP, Python, Ruby, C++,  we use Go) with strong analytical, debugging, and troubleshooting skills.
  • Excellent verbal and written communication skills and ability to work in a distributed team.
  • Experience participating in technical decision-making across different engineering teams.

Bonus Skills

  • Experience monitoring or operating Pivotal Cloud Foundry (PCF).
  • Interest in learning new technologies.
  • Experience contributing to open source projects.
  • Hands-on experience managing cloud services at scale. Exposure to public cloud providers like AWS, GCP etc.
  • Experience in SRE and / or DevOps roles.
  • Experience developing docker based applications and deploying the same.
  • Experience monitoring or operating container orchestrators (Kubernetes, etc).
  • Experience working on database technologies (PostgreSQL, MySQL), messaging queues(Kafka) and exposure working on web-servers(Apache, Nginx etc).

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match donations 1:1 up to $1500 USD (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love.
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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