Observability - Software Engineer - Cloud Platforms (R5394)

Apply     

At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Infrastructure Monitoring, and Logs solutions. When developing these solutions, we think about the problem end-to-end: how do we automatically collect data from common data sources, how do we store it efficiently in Elasticsearch, how do we present this information to the user, what actions do we take on the insights from the data? All of these aspects are important in bringing a turnkey solution to the market. 

You will be working on the Cloud Monitoring team, part of the Infrastructure Monitoring organization. This team focuses on providing multiple ways to ingest logs and metrics from Cloud Providers and, in collaboration with other teams, defining the end-to-end observability experience for these platforms. The goal of this team is to build high quality, high performance, low overhead and easy to use solutions that help our users to reduce MTTD and MTTR..

What you will be working on 

  • Maintain and evolve integrations for Cloud Providers, working with product management to define new features and capabilities.
  • Maintain the components of the beats platform related to the Cloud integrations.
  • Work on related projects such as the Elastic Serverless Forwarder.
  • Collaborate with the other teams inside and outside Observability in defining and implementing the end-to-end experience for Cloud platform observability.
  • Work with our support team to help customers troubleshoot and solve their issues in production environments, ensuring SLAs are met.
  • Interact with the community and help them use our products.
  • Collaborate with other engineering, QA and documentation teams to execute on product deliverables.

What you will bring along

  • Experience with AWS, Azure and / or GCP, both as a user of the platform and their APIs.
  • Experience operating or developing monitoring products.
  • Proficiency in at least one programming language (the main language is Go but others might be needed) with strong analytical, debugging, and troubleshooting skills.
  • Excellent verbal and written communication skills and ability to work in a distributed team.
  • Experience participating in technical decision-making across different engineering teams.

Bonus Skills

  • Interest in learning new technologies.
  • Experience contributing to open source projects.
  • Hands-on experience managing cloud services at scale.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match donations 1:1 up to $1500 USD (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love.
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

#LI-NG1

Apply     
Learn More About Elastic's Culture

Notify Me of Open Positions

Sign in with your social account to receive emails when Elastic posts open positions you might be interested in:

{{alert.msg}}
Powered By Ongig