InfoSec - Senior Governance and Customer Assurance Analyst (R5102)

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At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

We’re always on the search for amazing people. People who have a real passion for what they do and are masters at their craft. We are looking for a Governance and Customer Assurance Analyst to join our team in Information Security (InfoSec). The InfoSec team leads the strategy, policy, and programs for information security company-wide. Our responsibilities include risk management, implementing a comprehensive security program, driving compliance initiatives, recommending and implementing security controls, preventing and detecting security threats, and handling incident response. We do all of this in a globally distributed company, thinking differently about how we best achieve critical information security objectives.
  • Are you passionate about helping an organization maintain and communicate a strong security posture?
  • Do you want to be in an InfoSec role that directly supports the overall success of the team and the company?

This could be your dream job, and we'd love to meet you!

What you will be doing:
  • Supporting and maturing Elastic’s governance and compliance program to deliver customer trust at scale
  • Striving for a modern governance and audit experience, powered by data, automation and metrics
  • Building a governance approach that is creative, relevant, and aligned with how Elastic operates as an organization
What you bring along:
  • Experience leading compliance and certification processes and audits in a cloud native company, working with some or all of SOC2, ISO 27001, PCI and FedRAMP.
  • A high degree of autonomy, combining the ability to prioritize and coordinate with a strong attention to detail.
  • Experience managing 3rd Party Risk Management and Customer Trust processes, either as a provider or consumer of SaaS services
  • Bonus points if you have the experience above in a growing SaaS company!

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match donations 1:1 up to $1500 USD (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love.
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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