Senior Analyst, HR Systems

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Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

We utilize Workday and need an HRIS Analyst to help us support our global workforce. Partnering closely with HR, leadership and multi-functional teams, you’ll support our strategic approach to global HCM systems and administration.

If you thrive in ambiguity, adapt quickly to a changing environment, take a global view and have a passion for bringing people insights to the business, get ready to dig in.

This role will be distributed and based in EMEA and will be a fixed term with a 1 year duration


What You Will Be Doing

This role requires proficiency in Workday, particularly with Absence and Time Tracking modules. Your strong communications skills and your customer-centric perspective will enable you to deliver powerful tools to continue to move and scale our programs and organization.


Your Areas Of Focus Will Include

Projects & Enhancements

  • Configure and administer all global HR systems, with an emphasis on Workday Absence and Time Tracking modules.
  • Partner with broader team to deliver process and system enhancements to improve the overall experience of the end user.
  • Act as consultant to partners in the development of project scope, offering technical expertise, solutions, considerations, and expected outcomes.
  • Identify critical risks, issues, changes, problems or delays to the project teams, sponsors & steering committees and leadership as needed.
  • Develop, manage, and maintain positive relationships with vendors, consultants project teams, business SMEs and other involved parties to address support and project activities.
  • Ensure quality in the delivery of projects and enhancements by leading testing efforts, producing comprehensive documentation and adhering to change management process.
  • Build strong relationships with project teams and partners, as domain expert and trusted advisor.
  • Know when to raise to your leadership chain, IT or to vendors.

System Maintenance & Optimization

  • Provide support to end users by providing troubleshooting, issue remediation, technology request assistance and critical issue management.
  • Ensure data integrity by adhering to and implementing data architecture and governance models.
  • Support and fix issues with integrations to third party vendors.
  • Identify areas of improvement, proposing enhancements and partnering with stakeholders to design solutions and action plans.
  • Analyze system and data failures to identify and contribute to operational efficiency and control needs.
  • Connect with our internal partners to understand and manage the business problems they are solving and translate those into well documented, detailed actions.
  • Monitor reoccurring issues, system/data or process gaps and actively identifies potential sources of increased efficiency and enhancements.
  • Create and maintain internal HRIS standard operating procedures (SOPs) and communicate system functionality and processes through those standards.
  • Participate in security activities for HR systems by partnering with vendors and Information Security as well as, maintaining and/or creating accurate security role permissions.

What You Bring Along

  • A passion for fast-paced and dynamic environments, the ability to thrive in ambiguity and devote a diversified global view to all you do.
  • A curious nature that wants to dive-in and solve complicated problems.
  • Possess intellectual curiosity, having the ability to see beyond what the customers want to deliver what they need.
  • A proficiency in optimizing processes and programs with a keen understanding of the balance between structure and flexibility.
  • Independent problem solver, able to learn fast and comfortable taking calculated risks.

And Some Of The Basics

    • 3-5 years of Workday experience, with emphasis in Absence and Time Tracking (mandatory)
    • Knowledge of Workday configuration standards and best practices (mandatory)
    • Experience with data maintenance concepts and EIBs (mandatory)
    • Prior experience supporting integrations to third party vendors is a plus.
    • Testing experience (both end-to-end and user acceptance; mandatory)
    • Project management skills (mandatory)
    • Awesome Excel skills. No mouse needed
    • Experience working in a global organization
    • Strategic, critical problem solver who isn’t afraid to get into the weeds; real passion for problem solving
    • Ability to build effective work relationships at all levels of the organization, influence behavior, and lead change
    • Excellent written and verbal communication and presentation skills
    • High degree of integrity and honesty; ability to exercise confidentiality and neutrality in complex and sensitive situations
    • A sense of humor and ability to roll with the punches definitely a plus

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form.

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