Senior Manager, Employee Relations


Elastic is a search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at

Elastic is undertaking rapid growth, and looking for a hardworking Employee Relations Partner to support and enable achievement of our business objectives by solving employee matters across the company. Have you managed competing stakeholder demands in a fast and ever changing environment? Do you share our passion and aspiration to build a truly world-class Employee Relations team? If so, we would love to hear from you!

Note - this role is remote. Our preferred location the East coast of the US, as this role will support EMEA in addition to the US. 

What You Will Be Doing:

  • Driving consistent treatment of employees across global business units in investigations; topics may include; progressive performance management, PIPs, absence management, unemployment, grievances, and a variety of employee issues as required
  • Conduct investigations with varied levels of complexity, including drafting responses, conducting interviews, compiling documentation, reviewing systems, writing reports
  • Leading policy updates and advising managers, HRBPs, COEs on internal practice & procedure ensuring individual ER issues are resolved as effectively as possible
  • Serving as external representation at Third Party forum (e.g. Labour court) as the main Elastic contact for legal proceedings/correspondence relating to ER issues.
  • Partnering with HR Operations create insights from data to diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations
  • Identifying efficiencies for employee relations, investigations practices, and areas for operationalization of core practices and processes

What You Bring Along:

  • Understanding complex global employee relations. Proven experience leading, decision making, documenting, and delivering solid, defensible ER investigation reports
  • Depth of experience handling conflict resolution; including third party disputes, policy development, negotiation planning and implementation
  • Ability to work effectively in a fast paced environment and effectively organize, prioritize, and handle multiple assignments simultaneously across time zones and geographies
  • Superb communication skills including effective listening and writing. Ability to express thoughts in a clear and concise manner
  • Consistently exhibits high levels of discretion, integrity and confidentiality
  • Capable of building strong relationships and rapport with managers, senior leaders, Legal and HR colleagues and external advisors
  • 8+ years of HR experience
  • 3+ years of focused ER experience

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.


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