Senior Analyst, Sales Operations

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

We are seeking an exceptional Sales Ops Professional to help drive sales strategy, planning, reporting, and analysis efforts in our EMEA business. The Senior Analyst will be responsible for taking data and turning it into actionable insights that drive business performance, influencing key business decisions, including go-to-market strategies, resource allocation, process improvement, metrics, and dashboards.

You must be able to work cross-functionally to drive efficiency and performance improvement across multiple operational and financial metrics throughout EMEA. You will generate reports and analysis which drive insights that support decision-making and help define, land, and execute on our key strategic priorities for the geography. You will support running the business cadence, helping navigate the complexities of systems and tools as well as collaborating with cross-functional teams to solve problems, design, manage, and successfully deliver projects against operational standards.

The Senior Analyst will help scale the operations of Elastic’s EMEA business by providing the systems and business insights the organization needs to optimize sales performance, effectiveness, and productivity. The International Sales Operations team has a successful track record of initiatives and reports into a global framework that has impacted Elastic globally, resulting in the team winning several awards over the last two years. The successful candidate will be expected to continue to drive this impact and growth to the next level.

Responsibilities will include pipeline analysis, sales performance analyses, forecast preparation, territory management, quota assignment, report preparation, and deep analysis of our efficiency in the market. The Senior Analyst enjoys analysing data, loves disrupting the inefficient, and is not afraid to get their hands dirty. Reporting to the Senior Director, International Sales Operations, this person will be results-oriented, flexible, and eager to acquire new skills and knowledge.

What You Will Be Doing:

• Partner closely with sales leadership to develop actionable, measurable projects and programs that accelerate sales growth and improve sales productivity.
• Perform in-depth analyses on the leading, in-process, and lagging indicators to support strategic initiatives to drive growth.
• Provide analytical and day-to-day operational activities support.
• Perform data analysis and modelling to identify trends and efficiency opportunities. Build and maintain tools and dashboards to help with reporting and analytical needs of the team and key stakeholders.
• Engage in ad-hoc analyses to understand business performance/user metrics, Key Performance Indicators and provide concise summaries and recommendations to management.
• Identify process gaps and opportunities for process improvement.
• Provide analytical insights into aspects of key business decisions, including go-to-market strategies, resource allocation, process improvement, metrics and dashboards.
• Detailed analysis of the pipeline and insights to grow pipeline generation efforts and conversion rates.
• Identify levers for driving revenue growth and sales efficiency.
• Conduct detailed analysis of sales productivity.
• Support sales forecasting and planning processes.
• Provide system and tool support to the field to enhance sales productivity.
• Focus on continuous improvement of sales processes and tools to drive productivity and remove friction.

What You Bring:

• 4+ years work experience in Sales, Sales Operations, Revenue Operations, Strategy, Management Consulting, or similar field in SaaS organizations with strong exposure to go-to-market strategy.
• Demonstrated ability to structure complex problems, develop solutions, and craft recommendations and results into easily digestible messages, communications, and executive presentations.
• Excellent communication and engagement skills.
• Highly collaborative style and the ability to adjust on the fly to new demands with a sense of urgency.
• Ability to thrive in a fast-paced start-up environment.
• Experience with the Salesforce.com platform.
• Power user proficiency with the MS Office suite (especially MS Excel and MS PowerPoint) or Google tools such as Docs, Sheets, and Slides.
• BS/BA or equivalent required.

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Family and Medical Leave Act (FMLA) Poster

Employee Polygraph Protection Act (EPPA) Poster

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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