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Principal Technical Program Manager

London | England | United Kingdom
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

As a Principal Technical Program Manager in Elastic Engineering, you’ll shape this emerging function, collaborating with Platform engineering leadership to deliver key outcomes. This role involves engaging with stakeholders and providing clear, high-visibility communication across engineering and platform teams.

Our diverse, globally distributed team collaborates daily through GitHub, Zoom, Google Docs, Jira, and Slack.

What You Will Be Doing:

  • Strategic Program Leadership: Take ownership of scoping and delivering complex, high-impact software development programs from inception to successful launch. Lead multi-product initiatives with a focus on engineering excellence, ensuring optimal quality and timely market delivery. Make high-stakes trade-offs between scope, resources, and timelines while clearly communicating goals, responsibilities, and outcomes to cross-functional and remote teams.
  • Cross-Functional Influence: Collaborate with Product Management to integrate product objectives and roadmaps into a comprehensive engineering strategy. Partner with product and engineering leadership to drive consensus and make informed decisions on key technical outcomes, leveraging deep technical expertise to navigate trade-offs and technical nuances.
  • Cultural Leadership: Foster a culture of mutual respect, collaboration, and data-driven decision-making within the engineering department. As a Principal TPM, set a high standard for the role, influence the evolution of TPM practices, and pave the way for future investments in software development excellence.
  • Program Reporting and Communication: Develop and implement reporting frameworks to provide clear, actionable updates to the leadership team on program status, risks, issues, and successes. Act as a catalyst for advancing our product and technology strategy, driving change and influencing organizational direction with a focus on software development.
  • Global Coordination: Lead cross-functional teams of product managers, designers, and software engineers to deliver high-quality software products. Identify and manage cross-team dependencies, ensuring cohesive integration and execution across different time zones and regions.
  • Accountability and Follow-Through: Implement and enforce rigorous processes for tracking program progress and ensuring follow-up on action items. Develop mechanisms to monitor and drive task completion, ensuring that all team members adhere to agreed timelines and deliverables. Demonstrate a strong commitment to fulfilling obligations and resolving issues promptly to maintain program momentum.

What You Bring:

  • Experience: 10+ years of technical program management experience in enterprise software development, with a proven track record of managing and delivering large-scale, complex software programs. Demonstrated success in engineering-focused environments, as opposed to non-engineering fields.
  • Leadership: Proven ability to influence and align senior stakeholders and peers across various cross-functional teams in software engineering. Strong expertise in leading software development initiatives and delivering impactful results.
  • Technical Acumen: Extensive expertise in enterprise software with the ability to understand and navigate complex technical landscapes. Strong understanding of software development methodologies, design patterns, and system design, enabling effective communication and collaboration with development teams.
  • Communication Skills: Exceptional verbal and written communication skills, with the ability to tailor messaging to diverse audiences, including technical, business, and executive stakeholders.
  • Global Team Management: Significant experience managing globally distributed software engineering teams in remote environments, ensuring effective collaboration and cohesive execution across distributed time zones.
  • Problem-Solving: Strong problem-solving skills with a focus on proactively addressing and overcoming obstacles to achieve successful software development outcomes.
  • Accountability and Execution: Proven ability to establish and maintain effective processes for tracking program tasks and deliverables. Demonstrated commitment to following up on action items and ensuring completion. Experience in implementing best practices for accountability and follow-through to drive successful program outcomes.

Education:

  • Bachelor's Degree: A degree in Computer Science, Engineering, Information Technology, or a related field is required.
  • Advanced Degree (Preferred): A Master’s degree (e.g., MBA or MS in a technical discipline) is preferred to demonstrate advanced knowledge and leadership skills.
  • Relevant Certifications: Certifications such as Project Management Professional (PMP), Agile certifications, SAFe (Scaled Agile Framework) certifications or other relevant credentials are a plus.

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

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