Site Reliability Engineer - CI Systems (R5152)

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At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

About the team

You'll be joining a distributed team of experienced software and reliability engineers to have a multiplicative impact on other teams as we modernize CI/CD at Elastic. As part of Engineering Productivity, the CI team’s mission is to provide fast and reliable tooling to hundreds of Elastic engineers and open source contributors to enable them to deliver the high quality software that allows our users to Search, Observe & Protect. Our current goal is to migrate our CI platform from Jenkins to Buildkite using our suite of in-house developer tooling and infrastructure system to achieve high scale and performance.

While no minimum work experience is needed, a keen interest in CI or developer tooling is favorable.

What you will be doing

  • Building efficient and intuitive developer tooling, automation, and ‘glue code’ in Python, Go, and other programming languages with clarity, empathy, and testing (‘Kindness-Driven’ Development)
  • Provisioning infrastructure-as-code (‘YAML-engineering') such as Terraform, Ansible, Containerfiles, Helm charts, and Packer templates
  • Designing elegant and performant CI/CD pipelines that set a great example for all engineers
  • Interacting with other teams to promote new CI initiatives, to solve their blockers, and to advocate for work important to them within our team’s planning cycle
  • Writing documentation that is inclusive, accessible, clear, and useful to engineers of varying abilities and skill levels
  • Operations responsibilities consisting of on-call production support and efforts to improve and maintain our systems observability, scalability, and error resilience

On-Call and remote working hour expectations

  • Participation in shared, rostered 24/7 On-Call support (e.g. PagerDuty)
  • Working hours are flexible aside from regular attendance to meetings between 9AM-11AM AEST

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match donations 1:1 up to $1500 USD (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love.
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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