Inside Sales Representative - Public Sector (R7057)

Aligned to a strategic Public Sector vertical (e.g Public Safety, Defence, Intelligence), the ISR role serves to drive additional net new expansion across large/strategic Enterprise or Public Sector accounts, by driving growth in subsidiaries that are uncovered by the AE through new and expansion opportunities inside the existing account.

To be a successful Inside Sales Representative you should be able to build trust and gain insights from customers quickly and translate customer needs into product value/impact. 

Our ideal candidate enjoys helping people uncover innovative ways of doing things. They are curious and empathetic and understand the opportunity technology has to change the world for the better. They are focused on process and structure but are not afraid to think outside of the box as needed to achieve success for yourself and the team. 

Responsibilities:

• Cultivate sales by nurturing inbound leads and leveraging a multi-channel, multi-touch outbound prospecting strategy
• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Collaborating with your broader team to identify strategies to achieve sales goals and uncover new, high-value opportunities
• Understanding customers' needs and identifying sales opportunities.
• Advise on Elastic products and values: Answering potential customer questions
• Growth focused: Keeping up with product and service information and updates.
• Developing and maintaining customer map.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.
• Updating sales activities in Salesforce to provide accurate, real-time forecasts for the business

What We Are Looking For:

• 3+ years of experience in Inside Sales, preferably in a SaaS product environment supporting strategic accounts or complex B2B sales
• Technical curiosity and strong business acumen 
• A collaborative and inventive approach to problem-solving
• Ability to contribute effectively with a matrixed sales team and influence outside of function to drive results
• A creative approach in thinking about driving efficiency and pipeline growth
• The desire and ability to operate and thrive in an ambitious, self-starting environment
• Whether through work or life experience, you have demonstrated success in working with people across cultures and countries. Remember, Elastic is a highly-distributed company and values diversity and an open mind.