Technical Instructor (R6664)

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Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Instructors play a key role in Elastic's Education and Innovation team.

As an Elastic Instructor you will teach our customers how to best use Elastic products and solutions, helping them to become successful through the delivery of technical training programmes.

As well as teaching, you will work in close collaboration with the Curriculum team to constantly review and improve training materials, and provide crucial input into the creation of new training materials.

As an Instructor you will act as an ambassador of Elastic.

Responsibilities:

Deliver multi-day virtual and on-site Elastic training courses and workshops to enable our customers and drive business value
Teach extremely technical concepts clearly and concisely to large audiences in an engaging manner
Collaborate with the Curriculum team on the development of new courses and course release updates
Collaborate with the Training Operations team for continuous improvement of our LMS (Learning Management System), virtual training platform and processes
Mentor and coach new instructors
Ability to work on your own initiative with fanatical attention to detail
Strong customer advocacy, relationship building, and verbal and written communication skills
Comfortable working remotely in a highly distributed team
Flexible mindset and willingness to accommodate and support changing priorities in a growing company
Willing and able to travel up to 50%

Qualifications:

3+ years experience working as an instructor, technical trainer, engineer, developer, consultant, integrator or presales engineer in search or related technologies
BS, MS or PhD or equivalent experience in Computer Science or related engineering discipline
Experience as technical instructor or public speaker to various technical audiences (engineers, developers and other technical position) on enterprise infrastructure software technology
Being passionate about teaching & education with excellent oral presentation and customer interaction skills in English
Background in observability, security, and/or search, as a strong plus
Experience with Elasticsearch as a strong plus
Experience in curriculum development, as a plus
Experience in contributing to open-source projects or documentation, as a plus
Community engagements (meetups, conferences, etc), as a plus
Knowledge of Java and Linux/Unix environment, software development, and/or experience with databases and distributed systems, as a plus
Knowledge of LMSs (Learning Management System) and virtual training platforms, as a plus
Fluency in English & German is essential, fluency in other languages is a plus

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Double your charitable giving - We match up to $1500 (or local currency equivalent)
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Please see here for our Privacy Statement.

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