Cloud - Principal Engineer - Proactive Monitoring

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Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.


About the Team

Elastic Cloud is a fully managed service for the Elastic Stack, Security, Observability, and Enterprise Search solutions, and we are looking for a Principal Engineer to kickstart a new team called Proactive Monitoring. Our Cloud service is operated at planet scale - across all top 3 public cloud providers, in 50 plus regions across the world, hosting mission critical workloads for customers in every industry.

This is an exciting opportunity to join and grow a new team that is starting an initiative from the ground up. The goal is to provide our users with out of the box alerts, notifications, health reports and recommendations for their Elastic Stack deployments on Cloud. This service will continually monitor and evaluate deployment and index configuration to ensure efficient configuration as users consumption and needs grows.

What You Will Be Doing

  • Applying your experience in software development to craft and build new features in Elastic Cloud, taking into consideration usability, scalability and multi-tenancy aspects
  • Use the Elastic Stack components to implement a new service that can serve alerts, notifications and recommendations based on memory, CPU, disk utilization and system metrics from customers' Elasticsearch deployment
  • Spend time reviewing and writing design documents, reviewing Pull Requests and exploring new implementation ideas
  • Collaborate with the Elasticsearch, Observability and Machine Learning teams to implement the Proactive Monitoring capability
  • Collaborate with the Customer Support teams and Product Managers to understand and solve for customer challenges when running deployments at scale

What You Bring Along

  • In-Depth knowledge developing and leading software projects for 10-12 years
  • You are highly proficient in Java or Go, conversant in the standard library of data structures and concurrency constructs
  • A strong customer focus for building SaaS products that are simple and intuitive to use
  • Experience working with at least one of the major Cloud providers - Azure, GCP or AWS.
  • You are able to reason about complex software architectures, understanding the trade-offs, and the dynamics between its components. Ability to discuss topics at a high level and zoom in on the details when needed
  • Excellent written and verbal communication
  • Ego-free attitude — we are here for the success of the team and the company
  • Experience using Observability tools or services at scale

What Would Be A Great Addition

  • Experience managing or running Elasticsearch deployments
Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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