Cloud - Director, User Experience

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Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

Elastic is an open source search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co

Elastic Cloud is Elastic’s SaaS offering, delivering the full suite of the Elastic Stack as well as Elastic’s Observability, Security, and Enterprise Search solutions across all 3 major cloud service providers. The Director of UX Design - Cloud will report to the VP of Engineering within Cloud and be responsible for the entire user experience of Elastic’s cloud platform. You will work closely with other design leaders in brand and product to provide a seamless experience as customers navigate our products. This is a player / coach position with the expectation that a successful candidate will need to work directly in design and code to deliver a world-class offering.

What You Will Be Doing:

  • Ensure that UX is prioritized in company roadmaps by working with senior leadership and product teams
  • Be hands on generating and reviewing the user experience designs for our most critical new capabilities 
  • Nurture a culture of creativity and innovation within the team, with a focus on practical application and results
  • Contribute and influence the direction of Elastic’s UI design system (EUI) as it relates to Cloud requirements 
  • Coach Product Designers through one on ones, quarterly reviews and feedback loops
  • Contribute and define hiring strategies for the larger Product Design organization.

What You Bring Along:

  • A minimum of 5 years experience managing a pool of designers as direct reports.
  • Working experience with prototype tooling (Figma, Framer, Sketch...etc)
  • Working experience with design code (CSS/JS) specifically with an understanding of maintenance and upkeep
  • Experience with designing enterprise SaaS products and administration flows 
  • Proficiency around visual design, iconography, typography and UX as a visual medium

Bonus Points:

  • Experience with a technical, enterprise product that understands engineers as a core persona
  • Experience leading through change and rapid growth
  • You’ve implemented data-driven designs as well as experimentation platforms

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email candidate_accessibility@elastic.co.

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