Director of Product Management, Elastic Cloud

Apply     

At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

Elastic Cloud is growing rapidly, and we’re looking for an experienced product leader to set the vision for our usage metering and billing for years to come.  Usage-based pricing is a fundamental principle of our cloud offering - we believe our users should only be charged for what they use and not a single dollar more.  Offering a best-in-class cloud service also requires us to work closely with our partners at AWS, Microsoft, and Google to deeply integrate Elastic Cloud into their respective consoles and marketplaces and provide the best experience to our users no matter where they are.     

Our ideal product leader has rich experience in cloud metering, billing models, and cost management and is passionate about providing the best and most transparent billing and metering experience for our customers.    

What You Will Be Doing:

  • Lead and grow a team of top-notch product managers.
  • Define the vision and roadmap for cloud customer metering and billing, and work closely with the engineering team to execute on these areas.  
  • Build strategic relationships with our cloud partners - AWS, Azure, GCP.  
  • Partner with our pricing and finance teams on cloud pricing, COGS, and gross margin  
  • Define and independently measure product KPIs, which will drive process improvements and future product features
  • Be a key leader in our cross-functional team across engineering, finance, sales, and IT to provide the best usage-pricing experience for our customers. 
  • Understand and remedy customer needs by analyzing customer behavior and telemetry, interacting directly with customers, reading and understanding support tickets, and listening for the valuable feedback
  • Support the product marketing and sales enablement teams in crafting customer-focused messaging and content

What You Bring Along:

  • 12+ years in product management, 5+ years leading product teams.
  • Experience in cloud pricing, billing, metering, marketplace integrations, and other business aspects of a cloud product.
  • Experience in working with the cloud infrastructure and marketplace providers - AWS, Azure, or GCP 
  • Ability to dive deeply into the technical understanding of how a product works.
  • Ability to understand customer needs, build customer value and highlight competitive differentiation through packaging and pricing
  • Experience crafting high-quality sales and customer-facing content  as well as guiding the product marketing team to create content
  • Excellent spoken and written English communication skills
  • Experience or willingness to work in a distributed organization

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email candidate_accessibility@elastic.co.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

Apply     
Learn about Elastic's Culture

Notify Me of Open Positions

Sign in with your social account to receive emails when Elastic posts open positions you might be interested in:

{{alert.msg}}
Powered By Ongig