Software Engineer - Billing (R4794)


At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

About the team

The Cloud Billing team’s mission is to provide a simple, transparent, and flexible SaaS billing experience based on the consumption of cloud resources and other Elastic services. The Elastic Cloud service is operated at a global scale - across all top 3 public cloud providers, in more than 50 regions across the world, hosting mission-critical workloads for customers in every industry. The Billing team sits at the heart of Elastic’s business strategy, enabling the company to grow by developing capabilities like usage-based metering, consumption billing, and marketplace integrations.

Our team builds the systems responsible for billing our Cloud customers end-to-end. We collect millions of usage data points from distributed sources across AWS, GCP and Azure, which we use to calculate bills for our customers. We then make this information available to internal and external clients via API integrations and UI presentations.

About the role

We are looking for a software engineer to help us make an immediate impact on our monetization strategy. You will work alongside a distributed team to craft billing models that drive the growth of our Cloud products. You will learn how to meter and bill distributed applications using the Elastic Stack. This role will require collaboration with product managers, designers, and other developers to achieve our goals.


What You Will Be Doing:

  • Implement features and execute on the roadmap for the Billing area of the Cloud. This includes working on the parts of the codebase that bring in monthly subscription revenue from thousands of Elasticsearch Service users
  • Build scalable solutions and expose them via elegant REST APIs to deliver the best payments experience for the Elasticsearch Service
  • Add features to the backend services in Python that uses Elasticsearch
  • Collaborate with other Elastic engineering teams to develop scalable, automated solutions that drive our SaaS business
  • Be hands-on with the codebase. Review work done by your peers, and provide constructive feedback
  • Work on crafting a stable, scalable, and reliable ingestion pipeline built using Elastic products to harvest usage data from multiple products
  • Use Elasticsearch and Kibana to aggregate data for billing and usage reporting purposes
  • Participate in the operation of an always-on service, maintaining a high level of observability
  • Grow and share your interest in technical outreach (blog posts, tech papers, conference speaking, etc.)

What You Bring Along:

  • 2+ years of experience with a track record of delivering high-quality code, preferably in Python or Go
  • Deep understanding of distributed systems and communication between services
  • You care deeply about the design and quality of the features you ship
  • Experience using Elasticsearch or Postgres in your application as a data store and analytics engine
  • Experience or interest in working on SaaS billing or metering systems
  • Strong communication and problem-solving skills
  • Ability to work autonomously in a globally distributed team
  • You love working with a diverse, worldwide team in a distributed work environment

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match donations 1:1 up to $1500 USD (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love.
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.


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