Deal Desk Analyst | APJ | Singapore

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Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

We are quite excited to share that we have a new opening for Deal Desk Analyst, who
will play a key role in setting up Deal desk team for success at Elastic in APJ region.
This is an exciting opportunity to join a fast-paced company with amazing growth. This
person will work closely with sales, finance, legal and order operations to deliver
business outcomes to shape the company’s future. This is an exciting time to join a
company like Elastic and help shape Elastic’s future and be part of the growth process

What You Will Be Doing:
 Act as a business partner to Sales and Finance in developing strategies for
complex deals with a focus on financial and revenue compliance
 Execute against and maintain APJ geographic Deal Desk support framework
 Provide Deal Desk support for super-geo Manager
 Enforce and manage approvals for non-standard deals and effectively
collaborate across Sales, Finance, and Legal 
 Serve as a trusted adviser to sales executives and their teams on pricing,
product configuration, and business terms to support sales efforts
 Strong presence and communication with the Field.
 Ability to execute strategies and manage under supervision sales
enablement, deal optimization, profitability and strategic positioning initiatives
 Drive and execute decision reviews, approvals, and executing across
competencies (quoting, legal, revenue, etc.)
 Support the global Deal Desk leadership to deliver consistent and
exceptional support to our sales organization
 Propose and execute initiatives as part of the long term strategy for the Deal
Desk team and business
 High-energy, team-first attitude: motivated to work collaboratively in a fast-
paced, ever-changing environment to help our growing business

Deal Management:
 Assess Financial and revenue risk on non-standard deals and understand
and embed financial/legal compliance 
 Propose and incorporate custom terms and legal edits into order forms and
contract documents
 Coordinate and manage cross-departmental approvals outside of standard
systematic workflow

 Maintain and update repository of legal language templates for non-standard
deals for specific offerings
 Understand and enforce revenue recognition policies across all deals
 Support RFP/RFI/Vendor Questionnaires and drive the enablement process
related to such requests.

Quote-to-Cash:
 Create and manage systematic CRM workflows around Deal Desk sales
engagement and Revenue team alerting for non-standard orders
 Conduct due diligence and construct financial and legal requirements for
changes in existing offerings and launch of new offerings
 Identify gaps in current Deal Desk processes (both operational and
systematic) and create improvements for efficiencies
 General experience in building IT requirements and enhancements, and
project management

What You Bring Along:
 Bachelor’s degree in Finance or related competency
 At least 2 year of experience in Sales Operations, Channel Operations, Deal
Desk, Contract Administration or related 
 MBA preferred
 Strong attention to detail while multitasking
 Strong communication skills
 Ability to work in a fast-paced, high-pressure environment
 High proficiency in MS Office (Excel, Word, PowerPoint) and
GSuite, Salesforce.com (CPQ a plus)
 Experience working in a SaaS or high-tech company is also a plus.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please complete our Candidate Accessibility Request Form.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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