Business Systems Analyst (R6409)


Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at

This position plays a key role managing, planning, collaborating and administering the various Business Intelligence systems that make up our BI stack. As a member of Elastic's Enterprise Data Management Team, you are responsible for the availability of our BI platforms and user onboarding. The BI Platforms administrator provides user access to our various systems and resources and works cross-functionally to understand user requests and data lineage in order to apply the appropriate level of access to users. Learn more about our team!

What You Will Be Doing:

  • Act as admin for BI platforms
  • Process user-access requests
  • Triage vital system issues
  • Develop detailed how-to guides of BI Systems for our users
  • Conduct system usage analysis of BI systems for the Director, Enterprise data management.
  • Manage Business Systems projects through the lifecycle
  • Participate in Scrum meetings
  • Perform other duties as requested

What You Bring Along:

  • 2 - 3 years of proven experience in a business systems analyst role
  • 2 years of experience with Tableau, Tableau Prep Builder, and Tableau Cloud/Server
  • 2 years of experience with Alteryx Designer and Alteryx Server
  • 2 years of experience with Google Cloud Platform (GCP)/Google BigQuery
  • General knowledge of Okta, ServiceNow, Jira, and, Sigma Computing
  • BS or BA preferred, or equivalent working experience
  • Experience with agile software delivery methodologies such as Scrum
  • Strong problem solving and analytical/critical thinking skills needed, as well as exceptional written and verbal communication skills
  • Experience working with remote internal customers across multiple business areas and disciplines
  • Successful in dealing with company personnel at all levels
  • Ability to work independently

Bonus Points:

  • Tableau Certifications
  • Alteryx Certifications

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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