Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.
Elastic is actively seeking a Director of Customer Engineering to helm our specialized efforts in the US Public Sector business unit. Recognizing the distinct challenges and requirements of this sector, we strive to offer unparalleled Observability, Cybersecurity, and Search solutions tailored to the public domain. The right candidate will be at the crossroads of technical expertise and public sector know-how.
As the Director of Customer Engineering for the US Public Sector, the selected individual will need to possess a deep understanding of both the technological intricacies of our solutions and the unique dynamics of the public sector. This role will involve directly overseeing a team of Customer Architects and Customer Success Executives dedicated to the US Public Sector.
In this customer-facing role, your primary responsibilities will encompass establishing and building trusted relationships with public sector entities, with 50% travel to meet stakeholders face-to-face. Your interactions will focus on articulating the benefits of our solutions, driving consumption, and guiding your teams towards the same goal. The Director's pivotal position demonstrates Elastic's commitment to the US Public Sector. Ensuring that our solutions are finely tuned to meet public sector needs is crucial. Familiarity and prior experience in this domain are indispensable.
Join Elastic's mission to deepen its footprint in the US Public Sector. If you possess the leadership acumen, technical know-how, and sectoral understanding, we are eager to engage with you.
Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable).
The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.
An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.
Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.
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