Community Program Manager - Students and Higher Education

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Elastic (NYSE: ESTC) is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, Verizon, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.co

For all of us at Elastic, community matters. Our users and contributors have helped to ensure that Elasticsearch, Kibana, Logstash, and Beats are more than just code — they are open source projects that people love to use, and love to talk about.

As our Student and Higher Education Program Manager you will champion our Elastic community – especially our student members of the community. Are you the kind of person who is invigorated by sharing technology goodness with the world and supporting the tech community? Is building and implementing community programs, and engaging with students and professors, your jam? This might just be your dream job. In this role, you will wake up each morning ready to fight the good fight and support the advocacy of Elastic's product line through building programs, collaborating with teams across functions, and other exciting challenges as required.

If you’ve read this far and think, “that's me!” then you probably won't need to read any further and we should have a conversation. But if you are in any doubt the type of experiences we’d love for you to have then the following should help clarify;

What You Will Be Doing:

  • Build and implement a Student and Higher Education program from vision to reality based on Elastic’s goals, priorities, and Our Source Code.
  • Handle deadlines, deliverables, and partners for our team’s ideas, projects, and programs related to education. This will include onboarding programs, qualification criteria, written content, and whatever else you dream up.
  • Strategic thinker, with the ability to understand Elastic's core values and products. Has a sense of what products and solutions will resonate with university and higher education partners into effective community communications, programs, strategies, and plans.
  • Deep understanding of higher education and the intersection of technology and students.
  • Engage and activate students by participating in community events and outreach.
  • Effectively and comfortably communicate with many different people in many different roles across a distributed team and community.
  • Work with teams from Engineering, Sales, Education, and Marketing to help to connect users in higher education to those teams and their programs across the company.
  • Organize goals by accepting ownership for new and different requests; explore opportunities to contribute to job accomplishments.

Who You Bring Along:

  • 4+ years of program development and management in Education
  • Demonstrated effectiveness in working with students from diverse ethnic, cultural, and economically underserved backgrounds
  • Excellent verbal and written communication, presentation and facilitation skills
  • Self-starter with ability to work on multiple initiatives at the same time; excellent project management skills
  • Bonus points: experience in tech, open source, developer advocacy

You are excellent at:

  • Project management
  • Process improvement
  • Event coordination
  • Relationship Building
  • Being passionate about what you do

 Additional Information:

  • Competitive pay based on the work you do here and not your previous salary
  • Equity
  • Global minimum of 16 weeks parental leave (moms and dads)
  • Generous vacation time and one week of volunteer time off
  • An environment in which you can balance great work with a great life
  • Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.
  • Distributed-first company with Elasticians in over 30 countries, spread across 18 time zones, and speaking over 30 languages!

#LI-MC1

 Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.


Additional Information - We Take Care of Our People

At Elastic, we strive to have parity of benefits across regions. While regulations differ from place to place, we believe taking care of people is the right thing to do.

  • Health coverage for you and your family.
  • Flexible location and schedule for many roles.
  • Generous number of vacation days each year.
  • Double your charitable giving — we match up to 1% of your salary.
  • Up to 40 hours each year to use toward volunteer projects you love.

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

When you apply to a job on this site, the personal data contained in your application will be collected by Elasticsearch, Inc. (“Elastic”) which is located at 800 W. El Camino Real, Suite 350 Mountain View, CA 94040 USA, and can be contacted by emailing jobs@elastic.co. Your personal data will be processed for the purposes of managing Elastic’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Elastic, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Elastic to help manage its recruitment and hiring process on Elastic’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at privacy@elastic.co. Elastic’s data protection officer is Daniela Duda, who can be contacted at daniela.duda@elastic.co. We plan to keep your data until our open role is filled. We cannot estimate the exact time period, but we will consider this period ended when a candidate accepts our job offer for the position for which we are considering you. When that period is over, we may keep your data for an additional period no longer than 3 years in case additional opportunities present themselves in which yours skills might be better suited. For additional details, please see our Elastic Privacy Statement https://www.elastic.co/legal/privacy-statement.

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