Director, Global Community and Developer Relations Lead

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Elastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.co

For all of us at Elastic, community is core to our company identity. Our users and contributors have helped to ensure that Elasticsearch, Kibana, Logstash, and Beats are more than just code — they are open source projects that people love to use, and love to talk about!

We are searching for an experienced leader to provide management, mentorship and vision as our Head of Community, being responsible for the overall success of our community efforts globally. Community is part of the Marketing team and is tightly engaged with Elastic's global and distributed Engineering team. This includes attending Engineering All-Hands meetings and offsites, and working closely with Engineering Team Leads and Product Managers, as well as Product Marketing and our Solution Architects. This ensures alignment to a consistent global strategy and program execution with the freedom to experiment with new ideas.

Our company fundamentally believes great minds achieve greatness when they are set free and are surrounded and challenged by their peers, which is clearly visible in our organization. Our team is a dynamic and rapidly growing group of advocates and program managers based all around the world, covering a multitude of countries and timezones.

What you will be doing:

  • Management & Mentorship. Mentor and lead a distributed team of Team Leads, Community Advocates, and Program Managers globally. Recognize and develop individuals’ talents and skills, and ensure there are sustainable structures in place for growth.
  • Strategic Leadership. Build and implement a Community Strategy alongside partners in Engineering, Sales and Marketing to forge the future of Elastic.
  • Partnerships. Both internally with other leaders and team, and externally with like-minded technologies and groups, to advocate for the community and to highlight, and promote, Elastic’s community approach.
  • Team-environment. This role will actively foster a culture of mutual respect, collaboration, and consensus-based decision-making. We will support you in that endeavor.
  • Fast-paced, sustainable growth. Plan team capacity, help drive recruitment of high quality people during an era of rapid growth.

What you will bring along:

  • Community building is fundamental to your identity.
  • You are a strategic thinker and lead with agility and humility. A respectful, communicative leader who has a passion for developing others in the team.
  • Experience with open source software and/or commercial open source companies.
  • Comfort making data-enhanced decisions, including financial management and budgeting.
  • Proven ability to craft compelling content about technology or demonstrated ability to guide those doing so.

Bonus Points:

  • Familiarity with, and a real passion for, the Elastic Stack.
  • Experience working for a startup or an early stage company.
  • Comfort working with, and managing, a highly distributed team.
  • Experience with application search, log analytics, or security analytics is deeply valuable.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving — we match up to 1% of your salary
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

When you apply to a job on this site, the personal data contained in your application will be collected by Elasticsearch, Inc. (“Elastic”) which is located at 800 W. El Camino Real, Suite 350 Mountain View, CA 94040 USA, and can be contacted by emailing jobs@elastic.co. Your personal data will be processed for the purposes of managing Elastic’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Elastic, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Elastic to help manage its recruitment and hiring process on Elastic’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at privacy@elastic.co. Elastic’s data protection officer is Daniela Duda, who can be contacted at daniela.duda@elastic.co. We plan to keep your data until our open role is filled. We cannot estimate the exact time period, but we will consider this period ended when a candidate accepts our job offer for the position for which we are considering you. When that period is over, we may keep your data for an additional period no longer than 3 years in case additional opportunities present themselves in which yours skills might be better suited. For additional details, please see our Elastic Privacy Statement https://www.elastic.co/legal/privacy-statement.

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