Head of UX (R5014)

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At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

The Head of UX will manage our product design, system design and research teams as they deliver a coherent experience across Elastic’s broad suite of products. You’ll work cross-team with the Engineering, Product and Documentation teams on our largest initiatives, influencing Elastic’s roadmap at the highest level.

Responsibilities

  • Hire and maintain a world-class UX team of product designers, system engineers and researchers.
  • Organize and collaborate with product and engineering teams on broad, cross-functional initiatives.
  • Document and maintain the overall roadmap for UX at large within the company.
  • Champion quality in our product offering, pushing for excellence and consistency as it relates to our users’ needs.
  • Mentor UX managers as they navigate their own teams and deliverables.
  • Communicate the mission and vision of the UX team within the company.
  • Work with system designers and engineers to anticipate design-at-scale concerns.
  • Continually intake user-research and analytics to make data-driven decisions of high-impact.
  • Define and document our UX team processes, providing support and coverage for a busy team.

Skills & experience

  • Proficient in current design tooling and the foundations of good design.
  • Experience running a large UX team in a technical field with multiple layers of reporting.
  • Have an understanding of system design, accessibility and design dependency management with downstream stakeholders.
  • Excellent communication and presentation skills with the ability to influence at all levels.
  • Previous success delivering products in a high-growth environment, inventing new designs with little-to-no precedent.
  • Have an understanding of technical work with some background in programming as it relates to our developer customer-base.
  • Experience in SAAS-driven flows and models with a constant drive towards further optimization.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match donations 1:1 up to $1500 USD (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love.
  • Embracing parenthood with minimum of 16 weeks of parental leave

The typical starting Total Cash Compensation range for new hires in this role is between $219,100 and $301,400, which consists of a Base Salary or a Base Salary plus a Target Commission, depending on the specific role. The Base Salary offered may vary depending on factors including skills and experience.

Additionally, this role is currently eligible to participate in Elastic’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within a holistic total rewards offering.

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Please see here for our Privacy Statement.

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