Observability - APM - Technical Lead

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Elastic is an open source search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co.

The Observability team is in charge of developing solutions that focus on application developers and engineers that run infrastructure and services supporting these applications. Elasticsearch is an efficient datastore for logs, metrics, and application traces, supporting the three pillars of observability. The Observability team builds and maintains solutions that make getting insights from this data turnkey and efficient, such as our APM, Metrics, Logs and Uptime solutions. When developing these solutions, we think about the problem end-to-end: how do we automatically collect data from common data sources, how do we store it efficiently in Elasticsearch, how do we present this information to the user, what actions do we take on the insights from the data? All of these aspects are important in bringing a turnkey solution to the market.

The team is diverse and distributed across the world, and collaborates on a daily basis over GitHub, Zoom, and Slack. Thus, the ability to work within a distributed team is critical. You don’t always need to be the person with the answer or the person making the decisions, but instead should be able to guide discussions to help the team make decisions together.

About The Role

We are looking for a technology and engineering leader to help us realize our goals in the APM team. We are looking for someone who has experience building an APM product, that can help us evolve our APM product from a tech lead position. We need a person who has made critical decisions in the evolution of a big product and platform over multiple years and releases and who can lead a large team with a coherent vision while making appropriate compromises along the way.

Some of the things you'll work on

  • Leading the efforts to evolve the architecture of the Elastic APM product and the roadmap to implement it.
  • Understanding and describing the whole arc of the user experience for each of the APM solution use cases, and developing features that fit into that arc.
  • Collaborating with the Cloud, Stack and other Solutions leads to align priorities and roadmaps, and make appropriate technology choices and compromises
  • Leading technical discussions and requirements analysis with partners and customers to drive alignment with customer needs
  • Reviewing and approving implementation designs for APM
  • Communicating and evangelizing the APM roadmap internally and with the community
  • Representing company at conferences and networking events
  • Interviewing and hiring tech leads for the team
  • Mentoring tech leads

What you will bring along

  • You have extensive experience in a technical leadership role of an APM product.
  • You have experience with APM agents for backend, frontend and mobile applications.
  • You have worked as an architect or technical lead experience on large projects involving 30 engineers or more and spanning over multiple years and releases
  • You work with a high level of autonomy
  • Excellent verbal and written communication skills, a great teammate with strong analytical, problem solving, debugging and troubleshooting skills.  Written skills are key to success in working with our distributed teams.

Bonus points for

    • Experience using or managing the Elastic Stack
    • Record of successfully inheriting existing medium-to-large scale projects
    • Experience developing APM and Logging products at scale.
    • Experience running or significantly contributing to an open source project.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

When you apply to a job on this site, the personal data contained in your application will be collected by Elasticsearch, Inc. (“Elastic”) which is located at 800 W. El Camino Real, Suite 350 Mountain View, CA 94040 USA, and can be contacted by emailing jobs@elastic.co. Your personal data will be processed for the purposes of managing Elastic’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Elastic, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Elastic to help manage its recruitment and hiring process on Elastic’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at privacy@elastic.co. Elastic’s data protection officer is Felix Wittern, who can be contacted at dpo@elastic.co. We plan to retain your data until such time as roles you may be suitable for are filled, as such we cannot estimate the specific time period that will be. We would consider this period to have ended once a candidate accepts our job offer. However, once that period of time is over, we may hold your data for an additional period of time that will not exceed 18 months. We do this to ensure you can be considered for potential future opportunities which you might be better suited for. To see additional information, please review our Elastic Privacy Statement.

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