Sr. Payroll Analyst (R7576)


Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at

We are hiring a Senior Payroll Analyst to join our Amer Payroll team. In this role, you will lead the Canada, Brazil and Costa Rica payrolls.

Key Responsibilities:

  • Process payroll for employees in Canada, Brazil, and Costa Rica, ensuring accuracy and compliance with local regulations and company policies.
  • Serve as the subject matter expert on payroll processes and regulations in Canada, Brazil, and Costa Rica.
  • Stay informed about changes in payroll laws and regulations in Canada, Brazil, and Costa Rica, and ensure payroll processes remain compliant.
  • Collaborate with HR, Finance, and other relevant stakeholders to resolve payroll-related issues and discrepancies.
  • Prepare ServiceNow content and monitor and respond to employee inquiries
  • Prepare and submit payroll-related reports to management and our payroll provider, TMF, as needed.
  • Lead the implementation of payroll processes and systems in any additional LATAM countries where the company expands.
  • Conduct audits of payroll data to identify and resolve discrepancies.
  • Participate in additional responsibilities, special projects and initiatives as assigned.


  • Minimum of 6 years of experience in payroll processing, with specific experience in Canada, Brazil, and Costa Rica payroll.
  • Experience with payroll software/systems (e.g., TMF, Workday Payroll a plus).
  • Understanding of equity processing in payroll
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and accuracy.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Strong communication and interpersonal skills at all levels of an organization.
  • Very strong proficiency with spreadsheets (Excel, Google Sheets) and an interest in utilizing tools to increase automation
  • Fluency in English and proficiency in Spanish and/or Portuguese is a plus.
  • Relevant certification(s) in payroll is preferred.
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.

Other Requirements:

Elastic is a distributed company. This position is fully remote.

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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