Cash Applications Associate (R7644)


Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at

We are looking for a dynamic Cash Applications Analyst to join our Finance team.

If you thrive in a role that provides you with an opportunity to make an impact and remain calm under pressure this role may be for you!

Our business is growing very quickly and while you will be empowered to take ownership of your work product, there will be times that action will be required without extensive up-front guidance, but you would never go at it alone!

You will ensure that customer payments and credits are applied to open receivables in accordance with Elastic’s cash application policies.

You will work closely with up and downstream teams to ensure that processes and procedures are performed in accordance with policies and controls.

What You Will Be Doing:

  • Accurately apply cash payment receipts in a high-volume business segment
  • Ensure all lockbox batches, checks and bank accounts are posted and applied to invoices accurately by EOD to meet same day posting SLA
  • Research and resolve payment issues/disputes on customer accounts
  • Advise Collections of customer account problems and unresolved cash application claims within a timely manner
  • Partner with Collections team to resolve invoice corrections along with movement of payments from one subsidiary to another
  • Clean up Aging by identifying and resolving short paid invoices (bank fees, tax withholding, etc.)
  • Reconcile Credit Card transaction to the bank statements and CC gateway platform
  • Perform ad hoc projects as necessary
  • Create Journal Entries to properly allocate payments to correct customer account
  • Take ownership of any relevant Cash Apps processes
  • Assist core accounting team if and as needed

What You Bring Along:

Do you have a high level of passion and pride in your work, you have a strong ability to learn, and you see change and challenges as opportunities to make things better?

Experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes vital to keep us growing without stumbling.

If that's you, hopefully you also have:

  • 2+ years of professional experience in AR, Cash Application and ideally some experience in Accounting
  • Strong communication skills, both verbal and written
  • Excellent accuracy and strong attention-to-detail
  • Work independently, multi-task and prioritize work effectively to meet deadlines
  • Accustomed to working with multiple collaborators to resolve issues in a distributed, fast-paced environment
  • General Ledger journal entry and balance sheet reconciliation experience
  • Proficiency in MS Office, G-Suite applications

Bonus Points: Experience with foreign currency and multiple international subsidiaries EMEA, APAC, NA. Experience with Netsuite, Salesforce

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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