Purchasing Technician (R5008)


At Elastic, we see endless possibility in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running smoothly, and protect against cyber threats. Elastic enables organizations worldwide to use the power of Elastic, including Netflix, Uber, BBC, Microsoft, and thousands of others.

Elastic was built on a foundation of being free and open, which trickles down to how we work. We’re a distributed organization and have been from the beginning. Being distributed isn’t just a way of doing business—it’s a mentality that is at the core of our culture.

Elastic is growing fast and we're looking for an energetic, highly motivated, and knowledgeable Procurement operation analyst to join our global procure to pay team, reporting to the PTP Manager in the Finance Shared Services group. This role will be responsible for the end to end procurement process that includes reviewing and updating PO’s as per process request, working directly with internal stakeholders and business units on a regular basis, establishing and implementing short and long term procurement operations goals to ensure a seamless procure to pay process. This role will be based in India, primarily in Bangalore. It's imperative that you enjoy working from home, or an unaffiliated co-working space if you do not live adjacent to an Elastic workplace.

What You Will Be Doing:

In partnership with international and US teammates passionate about global PTP, you will ensure and support Elastic’s procure to pay operating procedures, audit PO’s contracts, maintain PO funds data and closing PO’s for over 20 entities in the NAM, EMEA and APAC regions. You will collaborate with various teams including Sourcing, GL Accounting, and FP&A.  In addition, you will:

  • Have experience in supporting global procurement operations involving both downstream and upstream activities
  • Ensure that accurate and sufficient contractual documentation is provided to effectively document procurement transactions and to protect Elastic’s interests
  • Ensure all PO’s are invoiced and closed in the system 
  • Act as the primary contact point centre for vendor issues and requests from within the business; respond to and follow up on enquiries via group email inbox, telephone, or support incidents
  • Develop strong partnerships with our vendors and internal business partners
  • Provide clear and proactive communication on escalation status to internal stakeholders
  • Promptly notify your manager about exceptions and unique transactions
  • Share gained knowledge with teammates freely, mentor less experienced members of the team, and provide coaching and/or on-the-job training as required
  • Continually seek ways to improve process efficiency
  • Support PTP projects and process improvements
  • Support PTP training and develop desk procedures and training material as necessary to support the business

What You Bring Along:

An eye for detail when it comes to accuracy within our systems and an ability to plan and organize to ensure we're supporting our vendors and internal business partners fairly.  Prior experience working in NetSuite is a plus.

You have experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes necessary to keep us growing without stumbling. In fact, you're excited to share some of the significant improvements you've made in past situations with us!

If that's you, hopefully you also have:

  • 5+ years of professional procurement operation experience
  • Experience in SaaS or technology industry is preferred
  • Should have understanding of End to End Sourcing & Procurement processes in global leading organization
  • Good knowledge and experience of contract management and supplier management tools and processes
  • Strong English communication skills, both verbal and written
  • Willingness to be flexible and accommodate some overlap working hours with US timezone 
  • Ability to multitask and work independently in a distributed, dynamic, fast-paced business environment, as well as strong problem-solving and analytical skills
  • Proficient in Microsoft Office and Google Workspace
  • Positivity! We each love what we do and believe that a positive attitude matters

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Double your charitable giving - We match up to $1500 (or local currency equivalent)
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is committed to diversity as well as inclusion. We are an equal opportunity employer and committed to the principles of affirmative action. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. If you require any reasonable accessibility support, please email candidate_accessibility@elastic.co.

Applicants have rights under Federal Employment Laws, view posters linked below:
Family and Medical Leave Act (FMLA) Poster; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

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