Director, Solutions Architecture for U.S. Public Sector and AMER Partner Accounts

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

The Director, Solutions Architecture for U.S. Public Sector and Americas Partner Accounts is a leadership role at the intersection of technology, strategy, and customer engagement. You will drive the technical vision and execution for Elastic's partner accounts within the U.S. Public Sector and Americas regions, leveraging expertise in hyperscalers, artificial intelligence/machine learning (AI/ML), and advanced architectural principles to deliver impactful solutions for Elastic customers.

This role involves managing and growing a high-performing Solutions Architecture team, driving strategic engagement with key partner accounts, and delivering innovative, scalable solutions that address complex customer needs across supported regions.

Ready to Make an Impact?

Join Elastic and be part of a team that’s redefining what’s possible with real-time data exploration and partner ecosystems. Apply today!

What You Will Be Doing:

Leadership & Strategy

• Lead, mentor, and grow a team of Solutions Architects supporting U.S. Public Sector and Americas partner accounts.
• Define and execute the technical strategy for Elastic’s partner engagements, ensuring alignment with business growth and customer success goals.
• Provide leadership on leveraging advanced AI/ML technologies, hyperscaler cloud platforms, and distributed system architectures in support of partner account initiatives.
• Oversee team recruiting, onboarding, and enablement, encouraging a culture of collaboration, technical excellence, and innovation.

Partner Account Engagement

• Act as a senior technical leader for partner accounts, building trust-based relationships with senior technical stakeholders and decision-makers.
• Develop and implement tailored solutions that leverage hyperscaler platforms (e.g., Google Cloud, Microsoft Azure) to drive partner account growth.
• Drive co-innovation with partner accounts by architecting scalable AI/ML pipelines, advanced observability solutions, and secure multi-cloud deployments.

Solutions Development

• Translate Elastic’s technical capabilities into impactful solutions that solve complex customer challenges within the U.S. Public Sector and Americas regions.
• Collaborate with cross-functional teams to craft reusable architectural frameworks, incorporating advanced cloud-native technologies, observability platforms, and data security.
• Advocate for Elastic’s solutions by guiding partner accounts in developing technical proposals and strategic initiatives that demonstrate measurable business outcomes.

Cross-Functional Collaboration

• Act as a bridge between Elastic’s Product, Engineering, and Sales teams, delivering insights that prioritize development of AI/ML capabilities and hyperscaler integrations.
• Partner with Marketing to produce thought leadership content, including technical blogs, white papers, and use-case-driven publications.

What You Bring:

• Leadership: Proven experience leading and scaling technical teams, particularly Solutions Architecture or Sales Engineering functions.
• Technical Expertise:
• 7+ years of experience in technology solutions, architecture, and cloud/infrastructure technologies.
• Strong proficiency with hyperscaler platforms, including Google Cloud, Microsoft Azure, or similar.
• Deep understanding of AI/ML workflows, including data engineering, model deployment, and operationalization.
• Expertise in distributed system design, cloud security, observability, and Infrastructure-as-Code practices.
• Hands-on experience architecting large-scale, mission-critical systems in hybrid or multi-cloud environments.
• Strategic Acumen: Demonstrated ability to align technical initiatives with broader business objectives and deliver measurable results in partner-driven engagements.
• Communication & Collaboration: Outstanding interpersonal and presentation skills, with the ability to influence technical and business audiences effectively.
• Program Management: Skilled at managing sophisticated, multi-stakeholder projects, ensuring successful execution and alignment with strategic priorities.

Bonus Points:

• Experience with open-source technologies and platforms.
• Knowledge of Elastic's core solutions in search, security, and observability.
• Familiarity with federal procurement processes, compliance frameworks, and public sector-specific challenges.

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws; view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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